| Excerpt |
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This page below provides an in-depth overview of all of the different features that are included in each of the different CommCare subscriptions. For any questions, please email info@dimagi.com or check out our pricing FAQs. |
CommCare Subscription & Feature Comparison
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Standard
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Pro
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Advanced
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Enterprise
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Annual Price
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$250 / month
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$500 / month
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$1,000 / month
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Custom
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Monthly Price
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$300 / month
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$600 / month
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$1,200 / month
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Custom
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Subscription Overview
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Project Spaces
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1
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1
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1
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Custom
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Form Submissions
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Unlimited
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Unlimited
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Unlimited
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Unlimited
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Data Storage
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Unlimited
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Unlimited
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Unlimited
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Unlimited
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Included Web Users
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Unlimited
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Unlimited
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Unlimited
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Unlimited
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Included Mobile Users
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125
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250
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500
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Custom
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Price Per Additional Mobile User (info below)
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2 USD/month
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2 USD/month
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2 USD/month
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Custom
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Application Features ⓘ
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Surveys & Flexible Decision Support
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✓
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✓
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✓
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✓
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Multiple Language
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✓
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✓
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✓
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✓
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Multimedia Support
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✓
...
✓
...
✓
...
✓
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Lookup Tables
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✓
...
✓
...
✓
...
✓
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| Excerpt |
|---|
This page below provides an in-depth overview of all of the different features that are included in each of the different CommCare subscriptions. For any questions, please email info@dimagi.com or check out our pricing FAQs. |
CommCare Subscription & Feature Comparison
Standard | Pro | Advanced | Enterprise | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Annual Price | $250 / month | $500 / month | $1,000 / month | Custom | ||||||
| 2 | Monthly Price | $300 / month | $600 / month | $1,200 / month | Custom | ||||||
| 3 | Subscription Overview | ||||||||||
| 4 | Project Spaces | 1 | 1 | 1 | Custom | ||||||
| 5 | Form Submissions | Unlimited | Unlimited | Unlimited | Unlimited | ||||||
| 6 | Data Storage | Unlimited | Unlimited | Unlimited | Unlimited | ||||||
| 7 | Included Web Users | Unlimited | Unlimited | Unlimited | Unlimited | ||||||
| 8 | Included Mobile Users | 125 | 250 | 500 | Custom | ||||||
| 9 | Additional Mobile Users (info below) | 2 USD/month | 2 USD/month | 2 USD/month | Custom | ||||||
| 10 | Application Features ⓘ | ||||||||||
| 11 | Surveys & Flexible Decision Support | ✓ | ✓ | ✓ | ✓ | ||||||
| 12 | Multiple Language | ✓ | ✓ | ✓ | ✓ | ||||||
| 13 | Multimedia Support | ✓ | ✓ | ✓ | ✓ | ||||||
| 14 | Lookup Tables | ✓ | ✓ | ✓ | ✓ | ||||||
| 15 | Test your Application Size (Load Testing) | - | ✓ | ✓ | ✓ | ||||||
| 16 | Manage Application Versions | - | - | ✓ | ✓ | ||||||
| 17 | Custom Branding | - | - | ✓ | ✓ | ||||||
| 18 | Application Profiles | - | - | ✓ | ✓ | ||||||
| 19 | Case Management ⓘ | ||||||||||
| 20 | Offline Case Management | ✓ | ✓ | ✓ | ✓ | ||||||
| 21 | Case Sharing | - | ✓ | ✓ | ✓ | ||||||
| 22 | Child Cases | - | ✓ | ✓ | ✓ | ||||||
| 23 | Location-based Case Sharing | - | - | ✓ | ✓ | ||||||
| 24 | Data Management ⓘ | ||||||||||
| 25 | Scheduled Data Exports | ✓ | ✓ | ✓ | ✓ | ||||||
| 26 | Excel Dashboard Integration | ✓ | ✓ | ✓ | ✓ | ||||||
| 27 | Daily Saved Exports | ✓ | ✓ | ✓ | ✓ | ||||||
| 28 | Importing Cases Using Excel | ✓ | ✓ | ✓ | ✓ | ||||||
| 29 | Case Data Export | ✓ | ✓ | ✓ | ✓ | ||||||
| 30 | Form Data Export | ✓ | ✓ | ✓ | ✓ | ||||||
| 31 | Case List Explorer | - | ✓ | ✓ | ✓ | ||||||
| 32 | Manage Deployment Reports | ✓ | ✓ | ✓ | ✓ | ||||||
| 33 | Report Builder | - | ✓ | ✓ | ✓ | ||||||
| 34 | Data Cleaning | - | ✓ | ✓ | ✓ | ||||||
| 35 | CommCare Data Export Tool (DET) | - | ✓ | ✓ | ✓ | ||||||
| 36 | Sharing Case and Form Exports in CommCare | - | ✓ | ✓ | ✓ | ||||||
| 37 | Enabling Data Integration (Form and Case Forwarding) | - | ✓ | ✓ | ✓ | ||||||
| 38 | Secure sharing of data files using Dropzone | - | ✓ | ✓ | ✓ | ||||||
| 39 | Power BI and Tableau Integration | - | Add on | ✓ | ✓ | ||||||
| 40 | Data Dictionary | - | - | ✓ | ✓ | ||||||
| 1641 | Application ProfilesCase Deduplication | - | - | ✓ | ✓ | ||||||
| 1742 | Case User Management ⓘ | 18 | Offline Case Management|||||||||
| 43 | Login As | ✓ | ✓ | ✓ | ✓ | ||||||
| 1944 | Case Sharing Mobile User Groups | -✓ | ✓ | ✓ | ✓ | 20 | Child Cases | ||||
- | 45 | Demo Mobile Workers | ✓ | ✓ | ✓ | 21 | Location-based Case Sharing | - | - | ✓✓ | |
| 46 | 22 | Data Management ⓘ | 23 | Scheduled Data Exports | Web User Roles | ✓ | ✓ | ✓ | ✓ | 24 | |
| 47 | Bulk Mobile Workers Management | ✓ | ✓ | ✓ | ✓ | ||||||
| 2548 | User CaseImporter | ✓ | ✓ | ✓ | ✓ | ||||||
| 2649 | Case List Explorer CLE | - | ✓- | ✓ | ✓ | ||||||
| 27 | Report Builder | - | ✓ | ✓ | ✓ | ||||||
| 28 | Data Cleaning50 | Locations-based Web User Roles | - | - | ✓ | ✓✓ | |||||
| 51 | 29 | CommCare Data Export Tool (DET)App User Profiles | - | - | ✓ | ✓ | ✓ | 30 | Power BI and Tableau Integration | - | |
| 52 | SMS ⓘ & Web Apps ⓘ | ||||||||||
| 53 | One-way Messaging (info below) | ✓ | ✓ | ✓ | 31✓ | Data Dictionary | - | -||||
| 54 | Live SMS Chat | ✓ | ✓ | ✓ | 32 | Case Deduplication||||||
| 55 | SMS Survey (info below) | - | - | ✓ | ✓ | 33 | User Management ⓘ | 34 | Mobile User Groups|||
| 56 | Web Applications (WebApps) | - | - | ✓ | ✓ | ✓ | ✓ | ||||
| 35 | Web User Roles | ✓ | ✓ | ✓ | ✓ | ||||||
| 36 | Bulk User Upload | ✓ | ✓ | ✓ | ✓ | ||||||
| 37 | User Case Management57 | Enterprise Web App Feature
| - | - | - | 10 USD/Month | |||||
| 58 | Third-Party Integrations ⓘ | ||||||||||
| 59 | Zapier Integration | ✓ | ✓ | ✓ | ✓ | 38 | |||||
| 60 | PowerBI Integration via Odata Feeds | -- | Add on | ✓ | ✓ | 39 | App User Profiles|||||
| 61 | Tableau Integration via Odata Feeds | -- | Add on | ✓ | ✓ | 40 | |||||
SMS ⓘ & Web Apps ⓘ | 41 | One-way Messaging62 | API Access | - | ✓ | ✓ | ✓✓ | ||||
| 63 | 42 | Live SMS ChatAndroid Application Integrations | - | ✓ | ✓ | ✓ | 43 | ||||
| 64 | External Integration Framework | - | - | ✓ | ✓ | 44 | Web-based Applications (WebApps) | ||||
| 65 | System Management ⓘ | ||||||||||
| 66 | Multi-Environment Release Management | -- | ✓ | ✓ | ✓ | ||||||
| 4567 | EnterpriseWeb App FeatureComplex case management use cases One-click Integration with AWS Connect Automatic Geocode Address Capture Cross-project Space Case Transfers Release Management | - | - | - | ✓ | ||||||
| 68 | Enterprise Console | - | - | - | 10 USD/Month | 46 | Third-Party Integrations ⓘ | 47 | Zapier Integration✓ | ||
| 69 | Security & Compliance ⓘ | ||||||||||
| 70 | Fully Encrypted Workflows | ✓ | ✓ | ✓ | ✓ | 48 | PowerBI Integration via Odata Feeds | - | |||
| 71 | Setting Up Two-Factor Authentication | ✓ | ✓ | 49 | Tableau Integration via Odata Feeds | - | Add on | ✓ | ✓ | 50 | API Access | -
| 72 | Certified SOC 2 Compliance | ✓ | ✓ | ✓ | ✓ | 51 | Third-Party Mobile App Integration | -||||
| 73 | Standard GDPR Data Processing Agreement | ✓ | ✓ | ✓ | ✓ | 52 | |||||
| 74 | Data De-Identification | - | - | ✓ | ✓ | ||||||
| 53 | System Management ⓘ54 | Enterprise Release Management | 75 | HIPAA Compliance (info below) | - | -- | ✓ | ✓ | 55 | Enterprise Console||
| 76 | Customized GDPR Data Processing Agreement | - | -- | ✓ | ✓ | ||||||
| 5677 | Security | & Compliance ⓘ57 | Fully Encrypted WorkflowsPolicy Control and Enforcement | - | - | ✓ | ✓✓ | ||||
| 78 | ✓Customized Product Terms | 58 | Two-Factor Authentication- | - | ✓ | ✓ | ✓ | ✓ | 59 | Certified SOC 2 Compliance | |
| 79 | Single Sign-On for CommCare HQ | - | - | - | ✓✓ | ||||||
| 80 | ✓Support ⓘ | ||||||||||
| 60 | Standard GDPR Data Processing Agreement | ✓ | ✓ | ✓ | ✓ | ||||||
| 61 | Data De-Identification81 | Guaranteed First Response Time | 3 Business Days | 1 Business Day | 1 Business Day | 1 Business Day | |||||
| 82 | Guaranteed Follow-up Time | - | - | ✓ | ✓ | 62 | HIPAA Compliance Assurance (info below) | - | -1 Business Day | 1 Business Day | |
| 83 | Online Learning Resources | ✓ | ✓ | ✓ | ✓ | 63 | Customized GDPR Data Processing Agreement | - | -|||
| 84 | Direct Email Support | ✓ | ✓ | ✓ | ✓ | 64 | Security Policy Control and Enforcement | - | - | ||
| 85 | Support on App-Specific Questions | - | ✓ | ✓ | ✓ | 65 | |||||
| 86 | Video Conferencing Support | - | - | ✓ | ✓ | ||||||
| 66 | Single Sign-On | - | - | - | ✓ | 67 | Support ⓘ|||||
| 68 | Guaranteed First Response Time | 3 Business Days | 1 Business Day | 1 Business Day | 1 Business Day | ||||||
| 69 | Guaranteed Follow-up Time | - | - | 1 Business Day | 1 Business Day | ||||||
| 70 | Online Learning Resources | ✓ | ✓ | ✓ | ✓ | ||||||
| 71 | Direct Email Support | ✓ | ✓ | ✓ | ✓ | ||||||
| 72 | Support on App-Specific Questions | - | ✓ | ✓ | ✓ | ||||||
| 73 | Phone Support | - | - | ✓ | ✓ |
Additional Information
Mobile Users fees
Each CommCare software plan comes with a number of mobile users free of charge. This number represents all mobile users that are not currently deactivated. Both active and inactive mobile workers are counted. To reduce your number of mobile users, you can deactivate inactive users. You can read more about archiving users on Create and Manage CommCare Mobile Workers . If you exceed the number of mobile users included for free in your plan, you will be charged $2/month for each additional mobile user.
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Additional Information
Additional Mobile Users Fees
Each CommCare software plan comes with a number of mobile users free of charge. This number represents all mobile users that are not currently deactivated. Both active and inactive mobile workers are counted. To reduce your number of mobile users, you can deactivate inactive users. You can read more about archiving users on Create and Manage CommCare Mobile Workers . If you exceed the number of mobile users included for free in your plan, you will be charged $2/month for each additional mobile user.
Unlike Mobile Users, there is no limit to the number of "web users" you can have. For the difference between a web user and a mobile user, please see https://dimagi.atlassian.net/wiki/spaces/commcarepublic/pages/2143957921/Roles+and+Permissions+Overview#Mobile-Workers-vs.-Web-Users.
SMS Fees
Dimagi charges incoming and outgoing messages on a per-message fee for both Dimagi's gateway and your own Android gateways.* To view SMS prices for using Dimagi's connections in each country, click here.. You can choose a connection for your project under Messaging -> SMS Connectivity
Dimagi's Gateway (Excluding Enterprise Level): Messages are charged a per-message fee by the local telecommunications provider. The SMS gateway fee will vary depending on the country and the telecommunication network, although it typically falls between $0.01 USD and $0.10.
Your Gateway (or Enterprise Level on Dimagi Gateway): Software plans that have their own gateway have an unlimited amount of incoming and outgoing messages. While these plans are not subject to telecommunications' fees, Dimagi charges an additional $0.01 per message on all incoming and outgoing messages.
* Outgoing SMS refers to SMS sent by CommCareHQ to the mobile users, other registered end-clients. Incoming SMS refers to SMS sent by users to CommCareHQ.
HIPAA Information
Our Standard, Pro and Advanced plans currently adhere to the same security standards from a technology standpoint. The key difference is whether Dimagi is willing to assume liability and sign a "Business Associates Agreement" (BAA), which we offer with Advanced and Enterprise plans. If you're unsure what your organization may need in order to adhere to institutional data privacy and security, please contact us.