CommCare Pricing Overview
This page below provides an in-depth overview of all of the different features that are included in each of the different CommCare subscriptions.
Have questions about which software plan is right for you? Please email us at info@dimagi.com.
Which Software Plan Is Right For Me?
Whether you're just getting started or scaling up a complex project, we offer a range of plans to suit your needs, from basic mobile data collection and case management to advanced features and enterprise-level deployments.
For practice purposes.Not intended for live projects. Good to try.5 users max. | Ideal for exploring CommCare’s features and building practice apps, but not designed for real-world deployment.
Sign up for a free CommCare account and upgrade. |
Get started.Build secure apps for offline mobile data collection and case management.50 users included. | Ideal for individual users or small teams launching live projects with core CommCare functionality for:
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Beyond the basics. Unlock reporting, case sharing, and hands-on support.250 users included. | Ideal for data-driven projects that need more flexibility, collaboration, and data insights, including:
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Unlock everything. Our most secure plan, built for managing connected systems across locations and user profiles, featuring web apps, advanced security, and robust admin and Data tools.500 users included. | Ideal for large-scale programs with complex workflows and high security needs, including:
The Advanced Plan is the most popular plan on CommCare, with ~50% of customers signed up for it! Most customers select the Advanced Plan because it meets rigorous security requirements. Interested in trialing the Advanced Plan? Please write to us at sales@dimagi.com |
Organization-wide impact With enhanced security, premium support, exclusive features and custom pricing, this plan ensures smooth, efficient deployment at an enterprise level.See how some of the biggest organizations around the world are using CommCare as their selected data collection platform of choice. | Ideal for organization-wide scale of CommCare as the selected digital system across multiple geographies and teams, benefitting from:
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CommCare Software Plans: Detailed Feature Comparison
Below is a comprehensive list of all features that are available in each CommCare Software Plan.
Feature Type | Feature Name | FREE EDITION | STANDARD | PRO | ADVANCED | ENTERPRISE |
---|---|---|---|---|---|---|
General | Annual Price (priced per month) | $0 | $250 | $500 | $1,000 | Custom |
General | Monthly Price | $0 | $300 | $600 | $1,200 | Custom |
General | Project Spaces | 1 | 1 | 1 | 1 | Custom |
General | Form Submissions | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
General | Data Storage | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
General | Included Web Users | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
General | Included Mobile Users | 5 | 125 | 250 | 500 | Custom |
General | Additional Mobile Users (info below) |
| 2 USD/month | 2 USD/month | 2 USD/month | Custom |
App Features ⓘ | Surveys & Flexible Decision Support | ✓ | ✓ | ✓ | ✓ | ✓ |
App Features ⓘ | Multiple Language | ✓ | ✓ | ✓ | ✓ | ✓ |
App Features ⓘ | Multimedia Support | ✓ | ✓ | ✓ | ✓ | ✓ |
App Features ⓘ | Lookup Tables |
| ✓ | ✓ | ✓ | ✓ |
App Features ⓘ | End of Form Navigation |
| ✓ | ✓ | ✓ | ✓ |
App Features ⓘ | Test your Application Size (Load Testing) |
|
| ✓ | ✓ | ✓ |
App Features ⓘ | Manage Application Versions |
|
|
| ✓ | ✓ |
App Features ⓘ | Custom Branding |
|
|
| ✓ | ✓ |
App Features ⓘ | Application Profiles |
|
|
| ✓ | ✓ |
App Features ⓘ | Web Applications |
|
|
| ✓ | ✓ |
App Features ⓘ | Enterprise Web App Features (info below) |
|
|
|
| Add on: 10 USD/Month |
Case Management ⓘ | Offline Case Management | ✓ | ✓ | ✓ | ✓ | ✓ |
Case Management ⓘ | Case Sharing |
|
| ✓ | ✓ | ✓ |
Case Management ⓘ | Child Cases |
|
| ✓ | ✓ | ✓ |
Case Management ⓘ | Location-based Case Sharing |
|
|
| ✓ | ✓ |
Case Management ⓘ | Case Deduplication |
|
|
| ✓ | ✓ |
Data ⓘ | Scheduled Data Exports |
| ✓ | ✓ | ✓ | ✓ |
Data ⓘ | Excel Dashboard Integration |
| ✓ | ✓ | ✓ | ✓ |
Data ⓘ | Daily Saved Exports |
| ✓ | ✓ | ✓ | ✓ |
Data ⓘ | Case Import with Excel |
| ✓ | ✓ | ✓ | ✓ |
Data ⓘ | Case Data Export |
| ✓ | ✓ | ✓ | ✓ |
Data ⓘ | Form Data Export |
| ✓ | ✓ | ✓ | ✓ |
Data ⓘ | Manage Deployment Reports |
| ✓ | ✓ | ✓ | ✓ |
Data ⓘ | Case List Explorer |
|
| ✓ | ✓ | ✓ |
Data ⓘ | Report Builder |
|
| ✓ | ✓ | ✓ |
Data ⓘ | Data Cleaning |
|
| ✓ | ✓ | ✓ |
Data ⓘ | CommCare Data Export Tool |
|
| ✓ | ✓ | ✓ |
Data ⓘ | Data Export Sharing |
|
| ✓ | ✓ | ✓ |
Data ⓘ | Data Forwarding Integration |
|
| ✓ | ✓ | ✓ |
Data ⓘ | Secure sharing of data files using Dropzone |
|
| ✓ | ✓ | ✓ |
Data ⓘ | Power BI and Tableau Integration |
|
| Add on | ✓ | ✓ |
Data ⓘ | Data Dictionary |
|
|
| ✓ | ✓ |
User Management ⓘ | Login As |
| ✓ | ✓ | ✓ | ✓ |
User Management ⓘ | Mobile User Groups |
| ✓ | ✓ | ✓ | ✓ |
User Management ⓘ | Demo Mobile Workers |
| ✓ | ✓ | ✓ | ✓ |
User Management ⓘ | Web User Roles |
| ✓ | ✓ | ✓ | ✓ |
User Management ⓘ | Bulk Mobile Worker Management |
| ✓ | ✓ | ✓ | ✓ |
User Management ⓘ | User Case Management |
| ✓ | ✓ | ✓ | ✓ |
User Management ⓘ | Organizations (Locations) |
|
|
| ✓ | ✓ |
User Management ⓘ | Locations-based Web User Roles |
|
|
| ✓ | ✓ |
User Management ⓘ | App User Profiles |
|
|
| ✓ | ✓ |
Messaging ⓘ | One-way Messaging |
| ✓ | ✓ | ✓ | ✓ |
Messaging ⓘ | Live SMS Chat |
|
| ✓ | ✓ | ✓ |
Messaging ⓘ | SMS Survey (info below) |
|
|
| ✓ | ✓ |
3rd Party Integrations ⓘ | Zapier Integration |
| ✓ | ✓ | ✓ | ✓ |
3rd Party Integrations ⓘ | PowerBI Integration via Odata Feeds |
|
| Add on | ✓ | ✓ |
3rd Party Integrations ⓘ | Tableau Integration via Odata Feeds |
|
| Add on | ✓ | ✓ |
3rd Party Integrations ⓘ | API Access |
|
| ✓ | ✓ | ✓ |
3rd Party Integrations ⓘ | Android Application Integrations |
|
| ✓ | ✓ | ✓ |
System Management ⓘ | Multi-Environment Release Management |
|
| ✓ | ✓ | ✓ |
System Management ⓘ | Enterprise Release Management |
|
|
|
| ✓ |
System Management ⓘ | Enterprise Console |
|
|
|
| ✓ |
Security & Compliance ⓘ | Fully Encrypted Workflows | ✓ | ✓ | ✓ | ✓ | ✓ |
Security & Compliance ⓘ | Certified SOC 2 Compliance |
| ✓ | ✓ | ✓ | ✓ |
Security & Compliance ⓘ | Standard GDPR Data Processing Agreement |
| ✓ | ✓ | ✓ | ✓ |
Security & Compliance ⓘ | Setting Up Two-Factor Authentication |
|
|
| ✓ | ✓ |
Security & Compliance ⓘ | Data De-Identification |
|
|
| ✓ | ✓ |
Security & Compliance ⓘ | HIPAA Compliance (info below) |
|
|
| ✓ | ✓ |
Security & Compliance ⓘ | Customized GDPR Data Processing Agreement |
|
|
| ✓ | ✓ |
Security & Compliance ⓘ | Require Strong Passwords for Mobile Workers |
|
|
| ✓ | ✓ |
Security & Compliance ⓘ | Shortened Inactivity Timeout |
|
|
| ✓ | ✓ |
Security & Compliance ⓘ | Customized Product Terms |
|
|
|
| ✓ |
Security & Compliance ⓘ | Single Sign-On for CommCare HQ |
|
|
|
| ✓ |
Support ⓘ | Online Learning Resources | ✓ | ✓ | ✓ | ✓ | ✓ |
Support ⓘ | Direct Email Support |
| ✓ | ✓ | ✓ | ✓ |
Support ⓘ | Support on App-Specific Questions |
|
| ✓ | ✓ | ✓ |
Support ⓘ | Guaranteed First Response Time |
|
| 1 Business Day | 1 Business Day | 1 Business Day |
Support ⓘ | Guaranteed Follow-up Time |
|
|
| 1 Business Day | 1 Business Day |
Support ⓘ | Video Conferencing Support |
|
|
| ✓ | ✓ |
Additional Mobile Users Fees
All Software Plans come with a mobile user limit. If your organization exceeds the included mobile users, the cost for additional users ($2/user/month) will be added to your monthly invoice.
SMS Fees
Enterprise Web App Features