CommCare Pricing Overview

This page below provides an in-depth overview of all of the different features that are included in each of the different CommCare subscriptions.

For any questions, please email info@dimagi.com or check out our pricing FAQs.

CommCare Subscription & Feature Comparison

Standard

Pro

Advanced

Standard

Pro

Advanced

1

Annual Price

$250 / month
$500 / month
$1,000 / month
Custom
2

Monthly Price

$300 / month
$600 / month
$1,200 / month
Custom
3

Subscription Overview

 

 

 

 

4

Project Spaces

1
1
1
Custom
5

Form Submissions

Unlimited
Unlimited
Unlimited
Unlimited
6

Data Storage

Unlimited
Unlimited
Unlimited
Unlimited
7

Included Web Users

Unlimited
Unlimited
Unlimited
Unlimited
8

Included Mobile Users

125
250
500
Custom
9

Additional Mobile Users (info below)

2 USD/month
2 USD/month
2 USD/month
Custom
10

Application Features

 

 

 

 

11

Surveys & Flexible Decision Support

12

Multiple Language

13

Multimedia Support

14

Lookup Tables

15

Test your Application Size (Load Testing)

-

16

Manage Application Versions

-

-

17

Custom Branding

-

-

18

Application Profiles

-

-

19

Case Management

 

 

 

 

20

Offline Case Management

21

Case Sharing

-

22

Child Cases

-

23

Location-based Case Sharing

-

-

24

Data Management

 

 

 

 

25

Scheduled Data Exports

26

Excel Dashboard Integration

27

Daily Saved Exports

28

Importing Cases Using Excel

29

Case Data Export

30

Form Data Export

31

Case List Explorer

-

32

Manage Deployment Reports

33

Report Builder

-

34

Data Cleaning

-

35

CommCare Data Export Tool (DET)

-

36

Sharing Case and Form Exports in CommCare

-

37

Enabling Data Integration (Form and Case Forwarding)

-

38

Secure sharing of data files using Dropzone

-

39

Power BI and Tableau Integration

-

Add on

40

Data Dictionary

-

-

41

Case Deduplication

-

-

42

User Management

 

 

 

 

43

Login As

44

Mobile User Groups

45

Demo Mobile Workers

46

Web User Roles

47

Bulk Mobile Workers Management

48

User Case

49

Organizations (Locations)

-

-

50

Locations-based Web User Roles

-

-

51

App User Profiles

-

-

52

SMS & Web Apps

 

 

 

 

53

One-way Messaging (info below)

54

Live SMS Chat

 

55

SMS Survey (info below)

-

-

56

Web Applications (WebApps)

-

-

57

Enterprise Web App Feature

  • Complex case management use cases

  • One-click Integration with AWS Connect

  • Automatic Geocode Address Capture

  • Cross-project Space Case Transfers

  • Custom One-Click Integrations with 3rd Party Systems

-

-

-

10 USD/Month

58

Third-Party Integrations

 

 

 

 

59

Zapier Integration

60

PowerBI Integration via Odata Feeds

-

Add on

61

Tableau Integration via Odata Feeds

-

Add on

62

API Access

-

63

Android Application Integrations

-

64

External Integration Framework

-

-

65

System Management

 

 

 

 

66

Multi-Environment Release Management

-

67

Enterprise Release Management

-

-

-

68

Enterprise Console

-

-

-

69

Security & Compliance

 

 

 

 

70

Fully Encrypted Workflows

71

Setting Up Two-Factor Authentication

72

Certified SOC 2 Compliance

73

Standard GDPR Data Processing Agreement

74

Data De-Identification

-

-

75

HIPAA Compliance (info below)

-

-

76

Customized GDPR Data Processing Agreement

-

-

77

Security Policy Control and Enforcement

-

-

78

Customized Product Terms

-

-

79

Single Sign-On for CommCare HQ

-

-

-

80

Support

 

 

 

 

81

Guaranteed First Response Time

3 Business Days
1 Business Day
1 Business Day
1 Business Day
82

Guaranteed Follow-up Time

-
-
1 Business Day
1 Business Day
83

Online Learning Resources

84

Direct Email Support

85

Support on App-Specific Questions

-

86

Video Conferencing Support

-

-

Additional Information

Additional Mobile Users Fees

Each CommCare software plan comes with a number of mobile users free of charge. This number represents all mobile users that are not currently deactivated. Both active and inactive mobile workers are counted. To reduce your number of mobile users, you can deactivate inactive users. You can read more about archiving users on Create and Manage CommCare Mobile Workers . If you exceed the number of mobile users included for free in your plan, you will be charged $2/month for each additional mobile user.

Unlike Mobile Users, there is no limit to the number of "web users" you can have. For the difference between a web user and a mobile user, please see