Product Updates ✨

Below is a list of our newest product releases in CommCare from this past quarter.

Global Hosting Options are Here

Available to all users

Starting now, new CommCare projects can be hosted in three secure regions: the EU (Ireland), India (Mumbai), or the US (Virginia). This flexibility supports internal policies, funder conditions, or team data preferences, all at the same price and features.

This expansion is crucial for organizations needing EU data hosting. Key highlights include:

• Identical functionality: Mobile and web apps, offline capability, integrations, and support are consistent across regions.

• Enterprise-grade security: All locations use SOC 2-certified AWS infrastructure, ensuring full GDPR and HIPAA compliance with end-to-end encryption.

• Simple setup: New users can sign up for an EU or India account in minutes.

Existing project data cannot be migrated between cloud locations, but project metadata can be migrated by following the instructions here.

Read more about CommCare’s cloud hosting locations here!

Meet the CommCare Companion: Your AI-Powered Assistant!

Available to all users as a Feature Preview.

We are excited to introduce the CommCare Companion, an AI-powered chatbot designed to assist you directly within CommCare HQ. Whether you need help building an app, managing cases, or troubleshooting an error, the Companion provides real-time guidance and answers to help you work more efficiently.

The highlights of this new tool are:

• Instant Guidance: Get real-time answers to your questions about app building, data collection, case management, and more without leaving the page you are on.

• Step-by-Step Help: Ask for guidance on specific tasks, like "How do I create a new case?" or "Can you walk me through the form builder?"

• Troubleshoot Errors: Paste an error message into the chat and the Companion can provide guidance on how to resolve the issue.

You can enable the CommCare Companion by opting into the beta via these directions. As this feature is in beta, your feedback is invaluable. Please share any thoughts or suggestions with us at support@dimagi.com.

A Modern Makeover for Web Apps and App Preview

Available to all users on the Advanced and Enterprise Plans

Following the major UI update to CommCare Mobile, we’re excited to bring the same modern look and feel to Web Apps and the App Preview feature. This visual refresh aligns these platforms with Dimagi's updated brand, creating a more cohesive and intuitive experience for all users.

See the changes live in your project space now!

Empower Mobile Workers with Secure Self-Service Account Setup

Available to all users on the Standard plan and above

We're excited to release a powerful security enhancement for user management. For mobile workers with an email address, project admins can now trigger a password setup link directly from the user’s profile. This allows the mobile worker to create their own password, removing the need for admins to manually create or handle user credentials.

Key features of this new workflow include:

• Enhanced Security: Admins can now onboard mobile workers without ever knowing or managing their passwords, significantly improving your project's security posture.

• User Ownership: Once a mobile worker sets their own password via the email link, the ability for an admin to reset it manually is permanently disabled. From then on, only the worker can manage their password through the "Forgot your password?" process.

• Simple Admin Setup: To start the process, an admin simply navigates to the mobile worker's profile and clicks “Send Password Reset Link” under the Security tab.

This is also fully programmable via our APIs.

Read more about it here!

New Flexibility: Temporarily Deactivate and Reactivate Web Users

Available to all users

We've made managing web user access much more flexible. Previously, if you needed to temporarily remove a user's access, you had to delete their account and manually re-add them later, losing all their settings. Now, you can simply deactivate them, temporarily revoking their access while preserving their entire configuration for easy reactivation in the future.

Key benefits of this feature include:

• Seamless Reactivation: Deactivating a user preserves their profile, role, and location assignments. When you're ready, simply click "Reactivate," and their access is restored with all previous settings intact.

  Billing and Communication Control: A deactivated user cannot log into the domain, will not receive broadcasts or scheduled reports, and is not counted towards your web user count for billing purposes (if deactivated across all project spaces in the billing account).

• Updated UI and Reporting: The Web Users page now includes a toggle to view and manage your list of deactivated users. Reports have also been updated to allow filtering by deactivated user status.

Available programmatically via our APIs here.

Read more about it here!

User Cases for Web Users: A Powerful New Way to Manage User Data

Available to all users on the Pro Plan or above

We’re excited to extend a powerful feature—previously available only for mobile workers—to web users. Every web user will now have an associated commcare-user case, functioning identically to the user cases for mobile workers. This allows you to store properties and manage data directly against web user profiles, unlocking more advanced and personalized workflows.

Read more about user cases here!

API Update: Use API Keys with Basic Authentication

Available to all users on the Standard Plan and above

We've simplified and standardized the authentication process for all CommCare APIs. We're happy to announce that now all CommCare APIs support using your API key as the password when authenticating via Basic Auth.

Key features of this update include:

• Simplified Authentication: You can now use your API key directly in the password field for Basic Authentication (Username + API Key) across all CommCare APIs, making it easier to set up integrations.

• Platform-Wide Consistency: This change aligns all APIs under a single, consistent authentication model, removing the need to handle different methods for different endpoints.

• Full Backwards Compatibility: Existing integrations are not affected. Authentication using a username and password, or using the custom Authorization: ApiKey header, will continue to work without any changes.

Read more about it here!

CommCare Mobile Updates: Android 15 Compatibility and a New Look

Available to all users

We have released two new versions of CommCare Mobile on the Google Play Store: 2.58.0 and 2.59.0. These updates ensure compatibility with the latest Android OS, introduce a new navigation menu, and include a number of bug fixes and performance enhancements.

Key features of these releases include:

• Android 15 Compatibility: CommCare Mobile is now fully compatible with Android 15, ensuring your application remains stable and secure on the latest devices.

• New Sidebar Navigation Menu: Version 2.59.0 introduces a new sidebar navigation menu on the initial app screens, providing a more modern and intuitive way to access different parts of the application.

• Bug Fixes and Performance Enhancements: Both versions include various bug fixes and minor improvements to enhance the stability and overall user experience.

Other Mobile Updates

See the full list of changes here.

And more….

To view all other bugs, performance enhancements, and updates made to CommCare, please visit our Github repository here.

Tell us what you think! 📫

We’re excited to be putting out these product release notes as a way to keep CommCare users better informed.

• If you’re interested in receiving a demo on any of the product updates, please feel free to email info@dimagi.com

• If you have any feedback on the above features, please feel free to leave it on the CommCare Forum

Product Updates ✨

Below is a list of our newest product releases in CommCare from this past quarter.

Bulk Case Data Editing is Here

Available to all users on the Advanced and Enterprise Plans

In May, we released our first ever bulk in-product data editing tool for cases! This tool allows you to make bulk case data editing without having to export cases then re-import them! This takes Excel files out of the equation, and provides a beautiful new interface to perform one update or thousands. The highlights of this tool are:

• The ability to filter, sort, and review cases in a table view, applying batch updates directly within the platform.

• The ability to perform actions such as replacing values, stripping white spaces, and formatting text, with a preview option before applying changes.

• Easy in-line editing for quick updates by double-clicking editable cells, and multiple actions can be performed in a single session.

• Multiple data editing actions including Replace, Find and Replace, Copy and Replace, and formatting options like Make Title Case, Upper Case, and Lower Case.

Read more about it here!

A Newly Affordable Standard Plan

Available to all users on the Standard Plan

In April, we released an update to our Standard Plan to reduce the price from $250 to $100 USD per month paid annually. We believe that cost shouldn’t limit our partners from being able to run impactful, digitally enabled programs around the world. With this update, our partners can access the necessary core features to get started on CommCare at an affordable price.

Read more about it here, and view our webinar here!

Pay Annually and Save

Available to all users (except Enterprise).

Now all users on paid subscriptions can choose to pay annually instead of monthly which unlocks lower pricing! No need to talk to our Sales team, this can now be done by going to Settings → Current Subscription → Change Plan in CommCare HQ.

Read more here.

A More User-Friendly, Intuitive CommCare HQ

Available to all users.

We’ve made a number of improvements to CommCare HQ, ranging from the Form Builder, to the Report Builder, and Case Management. See more about each below!

Reports Updates

We’ve made updates to make finding data in reports more intuitive, including:

1. All filters for reports now contain all users, not just mobile users.

2. Key reports now have hover text to help users understand the purpose of each report.

3. The “Submit History” report is now “Submission History”

4. The “Application Status Report” is now “User Last Activity” report

5. The “User(s)” filter is now “Submitted By” in the Submission History report.

Form Builder Updates

We’ve made a suite of updates to the form builder to make it easier to build apps, especially for first time users! These are a few of our favorite highlights:

1. “Drag and drop” on the Form Builder is more intuitive with a helpful highlight showing users where items can be dropped.

2. A new button now takes you straight to the Submission History report. No more navigating to the “Reports” page to find your data!

   

3. The “Add Question” button has been improved to be more intuitive and action-oriented.

4. A new modal now allows you to define your case type before creating a case list menu, stopping users from accidentally creating the wrong case type!
   

New Functionality for Web Apps

Available to users on the Advanced and Enterprise software plans.

Multimedia in Web Apps

Now you can add multimedia and file upload type questions to Web Apps! Read more about it here.

Show or Hide Columns in Web Apps

Now you can dynamically show or hide columns in Web Apps to make finding data easier for users. Read more about it here.

Enhancements to Performance Alerting and Guidance

Available to all users.

New Performance Alerts for Case Properties

CommCare HQ now alerts users directly on the page if the number of case properties has the potential to affect the performance of apps.

New Application Performance Wiki

We now have a new Application Performance wiki here. This page guides users on how to be on the lookout for factors that affect app performance, including the number of case properties, app complexity, device type, and more! Be on the lookout for this fella, Speedy, who will show up on various Confluence pages to guide you on how to design a performant app!

CommCare HQ now has new AI-Based Translations

Available to all users.

Work seamlessly in your preferred language. CommCare HQ now offers always up-to-date, AI-powered translations in 9 languages. The supported languages are:

1. Arabic

2. English

3. Spanish

4. French

5. Hindi

6. Italian

7. Portuguese

8. Swahili

9. Ukrainian

To access these translations, please review this page!

CommCare Mobile Updates

Available to all users.

CommCare Mobile got two updates in this quarter! Among various bug fixes, we released the ability to log into CommCare via PersonalID, a new, more secure way to log into mobile applications.

PersonalID

PersonalID is a secure login method for CommCare mobile app users, utilizing on-device biometrics for faster and easier access.

• PersonalID allows users to log into all CommCare applications with a single universal login using their phone's biometrics.

• Setting up PersonalID requires internet connectivity, a phone number, a fingerprint configuration, and a backup code for future access.

• Users can access CommCare applications securely by linking them to their PersonalID after setup.

Read more about how PersonalID works here.

Other Mobile Updates

See the full list of changes here.

And more….

To view all other bugs, performance enhancements, and updates made to CommCare, please visit our Github repository here.

Tell us what you think! 📫

We’re excited to be putting out these product release notes as a way to keep CommCare users better informed.

• If you’re interested in receiving a demo on any of the product updates, please feel free to email info@dimagi.com

• If you have any feedback on the above features, please feel free to leave it on the CommCare Forum

Product Updates ✨

Below is a list of our newest product releases in CommCare from this past quarter.

CommCare Mobile 2.55 Release Brings a Major UI Update!

Available to all users

CommCare Mobile just got a major user interface update! The new, modern UI showcases Dimagi’s refreshed brand, softer color palette, and more user friendly buttons & icons.

Check it out, below!

In addition to the UI update, 2.55 added support for Android 14, improved support for translations, and fixed various mobile bugs.

See the full list of changes here.

A Faster, New Way to Navigate Web Apps

Available to users on the Advanced and Enterprise software plans.

Persistent Menu Navigation in Web Apps enables users to set up a navigation sidebar, allowing easy access to menus and forms within an application. This feature is particularly beneficial for applications requiring frequent navigation across multiple menus and forms. Users can view the full structure of the application at a glance and jump directly to their desired location with a single click.

Read more here.

Enterprise Console Just Got APIs

Available to users on the Enterprise software plan.

All reports on the Enterprise Console are now available as APIs, specifically in the OData protocol. The data is ready to be connected to an external reporting tool such as PowerBI for each integration and analysis. This will allow all our Enterprise users to have greater visibility into the health and security of their projects.

Read more here.

Enterprise Console Also Got New Reports

Available to users on the Enterprise software plan.

In addition to the new APIs, the Enterprise Console just got more robust with information about:

• Which project spaces are using Data Forwarders

• How many OData feeds exist across all Enterprise project spaces

• How many Data Exports are being created, as well as who is creating them

• How often projects are using case management

This gives Enterprise Admins powerful information about how CommCare is being used across all their Enterprise spaces.

Read more here.

And more….

To view all other bugs, performance enhancements, and updates made to CommCare, please visit our Github repository here.

Tell us what you think! 📫

We’re excited to be putting out these product release notes as a way to keep CommCare users better informed.

• If you’re interested in receiving a demo on any of the product updates, please feel free to email info@dimagi.com

• If you have any feedback on the above features, please feel free to leave it on the CommCare Forum

Product Updates ✨

Below is a list of our newest product releases in CommCare from this past quarter.

The Enterprise Console Just Got Even Better

Available to users on the Enterprise software plan

We’ve made a couple big changes to the Enterprise Console in order to provide even more useful insights about your projects.

NEW Security Center

You have a new page on the Enterprise Console called the Security Center. This page provides insights about the security posture of your organization, giving you information regarding your API key usage among all your web users as well as who is using Two-Factor Authentication. You can find more information about this here.

NEW Reports on the Platform Overview Page

We have released new reports on the Platform Overview page which provides detailed information about:

• CommCare Version Compliance: This provides information about who is using the latest version of the CommCare Mobile Software.

• SMS Usage: This shows information about how many SMS messages your projects are sending within a configured timeframe.

We are currently developing even more reports, so stay tuned for even more insights! More information about all our reports can be found here.

And remember, all our reports have APIs structured as OData feeds. You can find all the information about these APIs here!

Support for Cash and Voucher Assistance (CVA) Workflows

Available to users on the Advanced and Enterprise software plans.

Upon popular demand, we’ve updated our wiki to include best practices for CVA workflows! This was the result of a partnership between Mercy Corps, Save the Children, and International Rescue Committee. We also provide a template app, free to use! Reach out to info@dimagi.com and we can copy this application into your project space.

Sign-Ups to CommCare Just Got Easier

Available to everyone

We’ve streamlined our CommCare HQ sign-up process to make it easier to create an account and go! Now, all new users who create an account for the first time can activate their account and immediately choose the plan they want!

Before:

After:

UI Improvements to Repeat Groups on Web Apps

Available to users on the Advanced and Enterprise software plans.

Repeat groups on Web Apps now have a new look! Repeat groups are now collapsible and easily distinguishable thanks to their updated, modern design.

For more information on repeat groups, please see our guide here.

Before:

After:

And more….

To view all other bugs, performance enhancements, and updates made to CommCare, please visit our Github repository here.

Tell us what you think! 📫

We’re excited to be putting out these product release notes as a way to keep CommCare users better informed.

• If you’re interested in receiving a demo on any of the product updates, please feel free to email info@dimagi.com

• If you have any feedback on the above features, please feel free to leave it on the CommCare Forum.

Product Updates ✨

Below is a list of our newest product releases in CommCare from this past quarter.

A More Stable and Secure CommCare Mobile with Version 2.54.0

Available to users on all software plans

We have released a new mobile version for CommCare (version 2.54.0). There are some exciting updates included in this version, such as:

• Support for Android 13

• Added support for fullscreen mode for a better video viewing experience when playing inline videos

• Added background sync capabilities

• Enhanced audio recording widget to handle situations when users need to record audio recordings between different applications in the same session

• Enhanced security measures to protect sensitive data collected in CommCare in line with CommCare’s industry-leading secure mobile application practices

• Fixed various rendering issues for large images and grids

• … and much more!

We recommend following the steps outlined here to update your CommCare application version.

Enterprise Console Updates for Better Visibility and Reporting

Available to users on the Enterprise software plan

For those users on an Enterprise software plan, we’ve made some great updates to the Enterprise Console to help give you a high-level overview of all of your connected project spaces.

Connected OData Feeds

You are now able to access reports on the Enterprise Console as OData feeds, allowing you to connect them directly into your PowerBI dashboards with a click of a button! Each report now has their own API and can be accessed via the browser or any tool that can consume OData feeds. You can find a comprehensive guide on our brand new Enterprise Console OData feeds here.

Flexible Date Ranges

We released an update which allows you to configure the date ranges you’d like to pull data for in the Mobile Submissions Report on the Enterprise Console. You can find more information about this here.

Data Dictionary Improvements to Manage Case Properties More Easily

Available to users on the Advanced and Enterprise software plans.

The Data Dictionary is now even more useful! Case Exports now respect the case property groups and the ordering of case properties as defined by you in the Data Dictionary. This allows you to organize large groups of case properties in a standardized way across all your users and makes finding case properties that much easier!

For more information on the Data Dictionary feature, please see our guide here. For more information on Case Exports, please view our guide here.

API Upgrades for Flexible Location Assignment

Available to users on Pro, Advanced, Enterprise software plans

We have improved our Create and Edit Mobile User APIs to allow for the programmatic changing of mobile user location assignments. This enables our customers who rely on more complex, API-based workflows with frequently changing location assignments to update locations without having to go into the CommCare HQ user interface.

For more information, please refer to the detailed API guides here and here.

And more….

To view all other bugs, performance enhancements, and updates made to CommCare, please visit our Github repository here.

Tell us what you think! 📫

We’re excited to be putting out these product release notes as a way to keep CommCare users better informed.

• If you’re interested in receiving a demo on any of the product updates, please feel free to email info@dimagi.com

• If you have any feedback on the above features, please feel free to leave it on the CommCare Forum.

Product Updates ✨

Below is a list of our newest product releases in CommCare from this past quarter.

Single Sign On (SSO) Improvements

Available to users on Enterprise software plans

We are excited to announce the latest enhancements to our Single Sign-On (SSO) capabilities. These updates are designed to not only bolster the security of SSO but also streamline the integration process with other systems, making it more efficient and user-friendly.

• Manage Users Remotely: Now, users can effortlessly control their list of users in CommCare HQ via Entra ID. This feature enables seamless management of user access, ensuring a smooth and secure experience. Learn more about how to leverage this functionality here.

• Control API Key Settings: Enhance your user management capabilities by allowing multiple views of your users' API keys. This empowers administrators to efficiently monitor and manage API access, promoting better control and security. Dive deeper into this feature here.

• Enforce API Key Expiration: With this new feature, users can enforce API key expiration, adding an extra layer of security to their systems. By setting expiration dates for API keys, organizations can mitigate risks and ensure data protection. Learn more about this functionality here.

Enhancements to CommCare Data Pipelines

Available to users on Pro, Advanced, Enterprise software plans

For our data users, the CommCare Data Export Tool (DET) has been given some love with some new features to make running sophisticated data exports even easier.

• Executable File for Windows: The DET now offers an executable file for Windows, making it more accessible for users. You can download the DET executable here.

• Log Files for DET Runs: All DET runs now generate log files, providing users with detailed information to review and analyze their data export processes effectively.

• Enhanced Error Messaging: We have significantly improved the error messaging in DET. Users can now benefit from clearer and more informative error messages, helping them troubleshoot and resolve issues more efficiently.

For more information and to stay updated on the latest enhancements, visit our GitHub repository.

Faster Loading Time with PowerBI

Available to users on Advanced, Enterprise software plans

Many organizations use OData feeds to connect data from CommCare to data visualization systems for important analysis and visualization. For our Power BI users, OData feeds from CommCare can now be incrementally refreshed on Power BI! This ensures that Power BI reports remain up-to-date with the latest information from CommCare by only refreshing the data that has changed since the last update. Users can experience faster data loading times - ensuring up-to-date information and optimizing decision-making processes for users.

For more information, please refer to the detailed guide here.

Self-Service Subscription Renewal

Available to users on all software plans.

Annual renewals are now self-service! Say goodbye to complex renewal procedures. Now you can update your plan in just a few clicks. If you are currently on an annual plan, renewing your subscription is now as simple as if you were on a monthly plan.

For more detailed information on how to renew your subscription, check out our Renewing Your Subscription Guide.

And more….

To view all other bugs, performance enhancements, and updates made to CommCare, please visit our Github repository here.

What else is new? 🔍

In addition to product updates, we’ve also been hard at work at making improvements in resources that can help our users. See a few updates below!

Power Automate, Twilio Studio, and Azure Data Factory Integrations

Available to users on Pro, Advanced, Enterprise software plans

In addition to the product updates listed above, we’ve also been hard at work in improving guidance for how to integrate CommCare with third-party tools. Below is some new documentation we’ve put together about integrating with Power Automate, Twilio Studio, and Azure Data Factory.

• Power Automate Integration: CommCare now has a fluid integration with Power Automate, enhancing workflow efficiency and automation capabilities. With Power Automate, automated workflows can be created to connect CommCare with various applications and services, ensuring smooth information exchange and personalized automation solutions.

• Twilio Studio Integration: Twilio Studio enables the creation of messaging workflows, such as SMS surveys and IVR surveys. By integrating Twilio Studio with CommCare using Power Automate, you can trigger Twilio Studio flows directly from CommCare. Once the flow is executed in Twilio, the resulting data can be seamlessly copied back into CommCare, creating an efficient and automated process.

• Azure Data Factory Integration: We have developed a guide which provides a comprehensive overview of establishing a robust data pipeline to extract, transform, and load (ETL) data from CommCare into the Azure ecosystem. This setup leverages various Azure services to ensure seamless data integration, transformation, and storage for enhanced data management and analytics.

Revamped CommCare Documentation

Available to everyone!

Our team has been hard at work at updating the CommCare Help Site, our main source for CommCare Technical documentation. In addition to a revamped Home Page, we’ve reorganized information to make it more intuitive for people to find what they are looking for.

Next up, we’re looking into ways that we can translate the Help Site into multiple languages. Stay tuned!

Tell us what you think! 📫

We’re excited to be putting out these product release notes as a way to keep CommCare users better informed.

• If you’re interested in receiving a demo on any of the product updates, please feel free to email info@dimagi.com

• If you have any feedback on the above features, please feel free to leave it on the CommCare Forum.