What are the differences between the enrollment options?
- Former user (Deleted)
- Lisa Basel
There are a number of factors you need to take into account to determine the best enrollment option for your suite of devices. Note you don't have to choose one enrollment option for all your devices. Each device can be enrolled in a way that is appropriate.
Factors
Factors | Device Owner (DO) Enrollment | Basic Enrollment |
|---|---|---|
Current location of devices | DO enrollment requires a factory reset of the device, making it a bit more challenging to complete by an end user. We encourage this to done by a technically savvy team, so devices often need to be recalled to a central office in order to complete DO enrollment | Basic enrollment can be done remotely if your devices are in the possession of people with fairly strong internet connectivity (enough to download an app from Play Store) and complete a few setup steps |
What Features are supported | DO enrollment is ideal as it has a larger set of features available due to the technical method of installing FocusMDM on the device. All Rules are supported | With Basic enrollment, the installation and enrollment method is simpler, but unveils a smaller subset of features. There are some very useful Rules that are not supported with Basic Enrollment |
Android OS | DO enrollment supports Android OS 6.0 and higher | Basic enrollment supports Android OS 4.4 and higher |
New devices or devices currently in use | DO enrollment will require a full factory reset of the devices, so all existing local data living on the device will get wiped clean. However, DO enrollment comes with the feature to automatically install chosen apps to the device upon setup, so there is no need to manually download approved apps to the device. | This enrollment option can be used for new devices as well as for devices currently in use. Enrollment can be done remotely so its usually used for currently in use devices Basic enrollment will not wipe the existing data on the device, so again its the preferred method for devices currently in use. |
Installation preference & time availability | If the device is old/in use, DO enrollment takes 10-20 minutes per device because it requires a factory reset. If the device is new, DO enrollment takes 8-12 minutes as it does not require a factory reset. | Basic enrollment can be done in 5-10 minutes per device by completing a basic setup. This will include downloading the FocusMDM mobile app to the device |
Price | DO mode enrollment is only covered in Advanced and Custom plans | Basic enrollment is covered in all plans |