What Should I Translate?

In CommCare, translate all user-facing elements, including menus, buttons, error messages, instructions, and form content. This ensures users can navigate and understand the app in their preferred language, enhancing usability and effectiveness in multilingual settings.
Some key things to translate for multilingual applications are:

• Question labels/display text in a form

• Names of forms and modules

• Any information displayed in the Case List and Case Detail Configuration

• User Interface translations for your language.  Common language (ex. back, form is loading) should be updated. See Translate the CommCare User Interface.

Remember to set the default language of your application before creating your released build.  Drag and drop the languages and put the default language at the top (as mentioned in the image below).  

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The Hindi language has been chosen as the default language

Steps to Set Up Languages in CommCare

The step-by-step process to build an application that supports multiple languages is as follows:

• Step 1: Navigate to the Applications tab. 

• Step 2: Select your application, then click on Languages under Settings in the list on the left panel.

• Step 3: Under Language List add your language code. (i.e. hin for Hindi, en for English, etc.). The field will auto-populate. If your language does not exist, you can Google the language name, and typically the first result on Wikipedia is the right language and has the 3-letter code you need to add. If your language still does not show up, create a new code and add it. This is not recommended, but is OK if the language comes up as "unrecognized." Don't do this if the language comes up as "invalid." 

  • Click Save.

• Now all the module and form names will need to be updated in both languages. A dropdown menu will appear next to the "Languages" menu item so that you can switch between multiple languages.

1. Setting Default to a Specific Language (Multiple Languages)

Follow these steps to set your app to a specific language if it supports multiple languages:

1. Navigate again to the "Languages" part of the Application settings.

2. Click on Languages again. Here, you will see the different languages associated with your application.

3. If you see multiple languages and want to change the default, you can drag the language preferred to the top. The box around the language indicates the default language. 

4. Save changes. Note: to have the new default language show up in your mobile application, you will need to install the mobile application for the first time with the default language. Therefore if you're changing default languages, you will need to uninstall your app and then reinstall the application with the new default language to have the application reference the new default in HQ.

5. Go to the Release Manager and make a new build. The forms and modules in the application will default to the language that is listed at the top in the 'Supported Languages' box.

6. You can also choose to not deploy a language (for example, if you're using English for development and testing, but not in the field), by un-checking the 'Deploy' checkbox.  This will save space on the phone. 

If CommCare HQ already has a list of UI strings translated for your language, all the menus will be displayed in the preferred language. If not, you may contribute translations for UI strings in CommCare; instructions can be found here. 

2. Setting Default to a Specific Language

Follow the below steps to change the default language of the application for the mobile worker:

• Android device

Steps to change the module/form/user interface language

1. Login as any user

2. Click on the three-dot button displayed at the top right corner of the phone (as shown in the image of 'Step 1' attached below).

3. Choose "Change Language" from the menu that pops up (as shown in the image of 'Step 2' attached below).

4. Select the desired language (as shown in the image of 'Step 3' attached below).

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(Steps to select from the application's settings on the phone)

This should automatically switch the forms to the selected language, provided there are translations.

Steps to change the language of the question within an open form:

1. Open a form

2. Press the phone's "Settings Button"

3. Choose "Change Language"

4. Select the desired language

• Web Apps

Once multiple languages have been added as described earlier in this document, users can switch between them inside forms within a web app. This functionality is primarily designed to be used by multilingual users, who can adjust the language of the form based on who they are contacting and may do so multiple times throughout the day or the form.

To change form language in a Web Apps form:

• Click the Menu on the top right of the form entry UI. 

• Under the ‘Languages’ section within the menu, a list of available languages are shown.

Note: Only the language of the form content is switched, the rest of the web app UI remains in the language configured in user settings.

Multiple languages and audio files

1. If you have already created your app in one language, create a new language for your application (see above for instructions). 

2. Go into your first form, and click "Edit" on the form questionnaire. 

3. Just as you would add audio files to an English app, the app should now feature two separate languages. Notice that the names of the two language files are the same.

4. If you want to upload audio recordings in another language, you will need to change the file names of the new language. Do this and click save.

5. When you go to multimedia reference, you will now notice that there are new audio files for you to upload. Upload your new audio files here. 

This change will only apply to this particular form. 

Local Language Support and Fonts

CommCare supports many languages and some require Unicode fonts to display. You may enable native language support in your application so users can enter text in the local language. This only works if your phone model supports the language preferred by your users. 

For the application to recognize the local language and display it correctly, the text needs to be Unicode-enabled/friendly. This is largely an issue for special scripts. See the information below on software you can use to ensure your text is recognized in CommCare and displays correctly on the phone. 

Word processing programs like Word often allow people to install fonts that look like another language but they only work in that application (and often only if you have the font installed). If you want to use special characters in CommCare you have to use the Unicode (text standard) equivalent of the characters.

Unicode Friendly Softwares

1. Google Input Tools

Go to