User Overview
As CommTrack has two components, there are two types of users accordingly: Web Users and Mobile Users.
Web Users (or web supervisors):
have access to CommTrack web where they configure the CommTrack project settings,
have access to all or specific CommTrack web reports depending on their permissions,
Mobile Users:
have access to CommTrack mobile application installed on their phone / tablet only.
To add a new person:
- Follow the set up process for a fieldworker or the set up process for a console user
- Assign a handset to a user
- Assign a user to a survey
To edit a user's profile, password or permissions:
- Navigate to the user's profile page
- You can now change the permissions assigned to the user and change the languages available to them.
You can communicate with users directly by sending SMSs to specific people.
How to assign a web user