This page provides an overview for how to create and deploy a consent form for your OCS chatbot.
What are Consent Forms on Open Chat Studio?
Consent forms allow chatbot makers to provide context to chatbot users on how their data will be used, and who to contact about any concerns. Currently, consent forms can only be viewed by users when accessing an OCS chatbot via the web link (example image given below).
If you create a chatbot experiment, add a consent form and deploy the bot on WhatsApp or Telegram, users will not be able to see the form or provide consent- they will be able to access the bot directly. If you deploy your OCS chatbot on WhatsApp or Telegram but would still like to capture consent
Create a Consent Form
To create a consent form, navigate to the "Consent Forms" option on the left-hand menu. Follow the steps given below.
- Select "Add New".