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Samsung’s high end devices are popular and do work well with CommCare. They used to be our general recommendation, but we’ve found their mid-to-lower tier devices problematic. In some markets, we’ve had experiences where those phones have been custom rebrands of old hardware that work much less well than their less-prestigious and cheaper competitors, leading to potential issues with their lower end devices. Feature Phones: As of 2016, Dimagi only recommends beginning new projects on Android phones. Most CommCare active development is focused on the Android platform. While we still support our Java platform, we do not recommend that any new projects begin on a feature phone platform.
Phones with Known Limitations
The phones listed below all have known limitations, and may be associated with known compatibility issues with CommCare. These phones may still be good options for a CommCare project depending on the projects needs. As with all phones not on our recommended phone list, we suggest testing the phone to ensure it meets your project requirements before procuring multiple phones. In addition, please keep an eye out for counterfeit phones.
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