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By signing up for a CommCare software plan, you benefit from accessing a number of sophisticated features, better support, and secure cloud hosting. Our five software plans include various levels of user limits as well as cloud server support, advanced features, SMS capabilities, automatic software updates, bug fixes and maintenance support, security updates, HIPAA compliance, and much more. To add more mobile users or to access more advanced features, you can upgrade to a higher-level software plan. If you need more advanced features but want to keep the same number of users, you will still have to upgrade to the higher-level software plan. For specific plan details, please see CommCare Pricing Overview . If you have any questions about these, please reach out to info@dimagisales@dimagi.com |
Select an Annual or Monthly Subscription
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Please note that you need to create a project space before you can subscribe to a software plan. Learn how to create a project space at 1f3c1Get Started!.
Log into CommCareHQ and go to the project space you want to subscribe to a plan.
Click the Settings wheel at the top right of the page, then click "Current Subscription".
Click the blue "Change Plan" button and select and confirm your plan and click on the “Sign up” button
if you are new to CommCare and not sure which plan might suit your requirement, you have the options to either “Request a Trial” or start with the CommCare Community Plan
if you know what you need, you can select the link to “Get started here!”
Create your account
Name your first project space - this will create a new project space for you
Activate your account by validating your email
Select your subscription plan and you’re all set to go!
if you would like a Pay Monthly Plan, move the toggle to Pay Monthly, select the edition you need, confrim your plan and you’re all set
if you would like a Pay Annually Plan, move the toggle to Pay Annually, click on “Talk to Sales”and someone from our team will get in touch with you to guide you on your Pay Annually Plan
Learn how to start building your application at 1f3c1Get Started!.
Confirm Your Payment Permissions & Notifications
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Click the "Change Plan" button and choose the plan that's right for you. 
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Pause Your Subscription
In some cases, it’s possible that you may want to pause your subscription.
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Pausing your annual subscription: To pause your subscription, go to Project Settings > Current Subscription and click “Change Plan” > Select “Pause Subscription”please reach out to accounts@dimagi.com and we will pause your annual subscription for you. Your prepaid credits will be put on hold based on your pause schedule. To resume your annual subscription, please reach out to accounts@dimagi.com.
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A note about pre-payment credits: Should your subscription end and you still have credits, the credits you load onto your subscription as pre-payment don’t expire. Even if your paid subscription is paused, your credits are still loaded onto your account and start getting debited again once you re-subscribe to a plan. |
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