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If "Last Run" is not updated, it means that the rule has not yet run or did not run to completion on its last run. The completion could not have succeeded due to exceeding the maximum number of automatic updates per day (10up to 50,000), due to exceeding the max run time (24 hours), or that there was an error during the run.
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Next, add your filter criteria which define the cases that the rule will apply to. Notice that the wording "AND" "OR" next to the rule filter changes with the button.
When selecting the Case Property filter, a data list will be displayed as you begin typing. This will search the applications Data Dictionary, and allow you to select the relevant Case Property.
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