Page Comparison

Multiple Infinix models

Multiple Tecno models

• These models come with operating system processes that are configured to aggressively force close apps after navigating away from them even briefly. (While all Android phones use occasional force closing as part of their overall memory management strategies, these models go well beyond what other devices do.) Since CommCare forms can sometimes take a while to fill out and users may sometimes switch to other apps during the process of filling out forms, this can result in data loss. Workarounds:

  • There is a feature you can enable to auto-restore after a force-close so that the form state is not lost. (TBD)

  • Some devices come with a features on the Recents screen (the background screen that lets you switch apps) that lets you tell the OS you do not want it to force-close the app. On the Recents screen (with CommCare recently open), find CommCare and tap the lock icon in the top right corner to make it go from unlocked to locked. This may reduce the rate of force-closes CommCare experiences.

Samsung Galaxy Y

• The sound recorder on the Galaxy Y improperly accepts the intent to record audio, and does not return the proper information to CommCare for audio recording questions. Workaround: A different sound recording app can be installed from the Google Play market to replace the defective stock application.

• Does not fully support Odiya font

Videocon VT75C

• processor is not very fast out of the box

Samsung Galaxy Tab 3

• Does not record audio, whether with default application or third-party recording application.

Samsung Galaxy ACE S5830

• Good screen size for multimedia

• Low performance, slow to load big forms

Samsung Galaxy Tab 10.1

• Runs Android 3.0/3.1 out of the box and the behavior with CommCare can sometimes lead to apps not working.

Samsung Galaxy S Duos

• There is a serious bug in the phone's software that causes CommCare to crash if number questions are added to the form. This occurs only on certain devices. Not recommended for use.

Lava Iris 351

• Does not fully support Hindi font

Lava Iris 349

• Does not support GPS

Lava Iris 349+

• Does not support GPS

Nokia ASHA 206

• Frequently requires manual GPRS configuration.

• Less memory/CPU than other Nokia models. Struggles with large complex forms.

Nokia 201

• Will have significantly reduced performance with case loads in your applications >150

Nokia 205

• Will have significantly reduced performance with case loads in your applications >150

Nokia 109

• Only 16MB RAM (not recommended for larger apps or apps with larger case lists)

Nokia e72

• Only allows for data push, cannot remote update version, cannot restore user data 

Huawei G730-C00

• Android 4.1.2, CommCare crashes if "Default storage location" is switched between runs

• No WIFI Direct

• GSM is 2G

• When bought in Myanmar, not Unicode compatible font Zawgyi is installed

• Load of Chinese bloatware

Micromax P480

• Could not read external SD card

• Very poor Battery performance

• Cannot render Telugu or Marathi text

Penta T-Pad WS704Q

• Could not read external SD Card

• Can render English and Hindi text

• Cannot render Telugu or Marathi text

Lava Model P7+

• Does not have Telugu or Marathi as language options

• Below average processor speed.

Infocus M370

• Does not have Telugu or Marathi as language options

LG Max X160

• Does not have Telugu or Marathi as language options

Alcatel OneTouch P310x

• Recommended Barcode scanner does not work with this device.

• Issues with submitting large Multimedia files

Samsung Galaxy J5 SM-J500

• Issues with stock camera. Pictures do not get saved when used in CommCare