Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Excerpt
nameWeb Users

Web Users typically play a management role in a project, often overseeing data being collected by Mobile Workers. Web users have accounts which allow them to access the CommCareHQ website, where they can build and change applications, manage users and settings, and view data.

...

Expand
titleCOMMCARE INVITATION NOT ACCEPTED

If an invitation goes unaccepted, it coudl could possibly be because the Web User didn’t accept it, their email bounced, or an invitation expires.

Email Bounce

If any of these invitation emails bounce, this will show in the invite list with a status of "Undeliverable". If a user's address bounces 3 times, this email address will be blocked in our system and will no longer receive emails from CommCareHQ. You will see a red "Undeliverable" label next to that email address. You can contact support@dimagi.com if you believe this is in error or if the receiving email address has been fixed.

image

Email Expires

If the invitation expires, or if you need to resend the invitation email, you can do this form the Web User page under Pending Invitations. Only admin users, or those with the ability to edit web users, have the ability to resend or delete pending invitations. 

...

b. Note: username and role are required columns for upload

c. last_access_date: the last time the user accessed the domain from which you've downloaded the file

d. last_login: the last time the user logged in CommCare HQ regardless of the domain

e. The remove column defaults to blank. This column can be "true" or "false". Setting this column to "true" will remove the user or invite from the domain. This column is not required, and will be treated as "false" if not included.

...