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There are various reports that CommCareHQ provides for easy, quick analysis of your users' performance.  To access these reports, log into your domain on CommCareHQ and click the "Reports" tab.  Select a report under the "Monitor Workers" section on the left.

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Form Completion vs. Submission Trends

This report displays a log of all submissions, comparing submission time to completion time.  If submission time is before completion time, the report flags the form as "strange" - this should never happen if the time on the phone is set correctly.

Purpose: This report enables the data manager to see if there are connectivity issues causing long delays between completion and submission times, or if any mobile workers may have the incorrect time on their phones.

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You must populate and apply a filter before you can see any data.

  • Groups - Clicking on the box allows you to select a group from the dropdown menu. You can also add a group by typing the name. You can search for multiple groups at a time.

  • Aggregate by Users of Groups - you can view the reports either by individual users or by groups.

  • Date Range - Choose the date range of form submissions you want to say (as determined by the server date/date received)

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  1. Verify the confirmation message.

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Note

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When a user is removed from the project space, all The Saved and Scheduled reports owned by that user will be automatically deleted from this project. To prevent the loss of important data, existing users should recreate reports with similar configurations prior to the removal of the user. Please ensure that these reports are set up in advance to avoid any disruption in reporting continuity.

Frequently Asked Questions

  1. Can I remove someone from a scheduled report when I didn't create the scheduled report myself? Answer: No, only the person who created the scheduled report can add or remove someone AND the scheduled report receiver can unsubscribe themselves from within the email, when they click at the bottom of the email on  "Unsubscribe from this report". A best practice therefore is setting up the scheduled report on the account of the person who will manage the scheduled report receivers list.

  2. Can I see other users' scheduled reports or can only the people who created the scheduled reports see them? Answer: Web users with the Admin role assigned can also view, edit and delete the scheduled reports of other users in the project space. However, anyone can be added to the scheduled report to see the emailed data.