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Frequently Asked Questions

Q: Can you group questions horizontally to improve display on a tablet?

A: No, this is not possible at present

Q: How do you change the font in CommCare for Android?

A: You can adjust the font by pushing the settings button while inside any form. Once you change the font size one time from within any form, CommCare will remember the new font size and display it in all other forms. You can make the menu text larger by changing your phone's font settings (Settings -> Display -> Font Size)

Q: Can I have more than one CommCare app on my phone at the same time?

A: No, you cannot have more than one app on Android devices. This is on the CommCare development plan but there is no time estimate at present.

Q: When using the signature question type I notice that a copy of the signature is saved to the phone's gallery. Is there any way to prevent this or to encrypt the image?

A: Unfortunately neither of these is possible within CommCare at the moment. You can tell Android that you don't want media in a certain folder being indexed by adding a file called .nomedia to that folder (read more here). However, you'd have to do this yourself - enter CommCare's domained folder on the SD card and add this file either via USB or an Android text editor app. Its also worth noting that this is basically a voluntary opt out that "well behaved" applications will respect, but are not forced to.