User Overview
As CommTrack has two components, there are two types of users accordingly: Web Users and Mobile Users.
Web Users (or = web supervisors):
have access to CommTrack web where they configure the CommTrack project settings,
have access to all or specific CommTrack web reports depending on their permissions,
Mobile Users (= mobile workers):
have access to CommTrack mobile application installed on their phone / tablet only.
To add a new person:
- Follow the set up process for a fieldworker or the set up process for a console user
- Assign a handset to a user
- Assign a user to a survey
To edit a user's profile, password or permissions:
- Navigate to the user's profile page
- You can now change the permissions assigned to the user and change the languages available to them.
How to assign a web user Add/Invite New Web Users & Setting Access Permissions
This page outlines the process of adding new web users. After adding new web users, you could now set permission to limit their data access. i.e. You could link a web user with a specific program/location, so that this web user can see reports and data submitted by CommTrack mobile users associated with this program/location. This page outlines the process of setting up access control for web users.
Setting Up CommTrack Mobile Users
CommTrack mobile users can only be set up by a web user. Follow the instructions and set up your CommTrack mobile users. You can manually create mobile users and associate each of them with specific locations and programs, or use the bulk upload tool to create mobile users and link them to programs/locations all in one go.