Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Admins using the FocusMDM dashboard can now view particular device health stats for a Device. This feature provides admins better troubleshooting data when devices present technical problems in the field.

  • Storage Info - Internal storage status (total/free). Requires android OS >= 9. Devices don't behave as expected when there is limited storage on the device. Issues are raised if free internal storage drops below 10%.
  • Memory Info - RAM memory status (total/free).
  • SIM card ID - Unique identifier (serial number) of the primary SIM card. 
  • Carrier - is the mobile network provider. In case device has two SIM cards, both carriers will be displayed. 
  • Signal strength - If there is no Carrier, then this will show as "unknown". Signal Strength strength is expressed in dB (Decibel dBm (decibels relative to one milliwatt).