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Relevance and Accuracy: Ensure the materials are relevant to the conversations your chatbot will engage in.
Organization and Structure: Well-organized Source Materials make it easier for the chatbot to retrieve and use the information. It's useful to structure your content in a clear, concise manner, with appropriate labels for different sections.
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3 Steps for Incorporating Source Materials in your OCS Chatbot
There are 2 3 steps to ensure that your chatbot utilises the source material you would like it to.
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#2 Reference the source material in your prompt: Ensure that the prompt includes instructions to reference the source material. Often, you might like to ensure that the prompt sticks only to given source material.
Prompt element | Sample text to incorporate in a prompt |
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| Source Material | When utilising source material: "Your source material is {source_material}".
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#3 Select the relevant Source Material when creating your chatbot experiment: Ensure that you have selected the right source material from the drop-down menu (and the right prompt!) when creating your chatbot.
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