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If the message is intended from a mobile worker, please ensure that the mobile worker is properly setup for (Configure a Mobile Worker for Messaging). Make sure the phone number is in the correct format (includes the country code and phone number. For example, 19058131234 will work for a Canadian number or 919560187612 for an Indian number). Please
Please note, for the India Unicel gateway, the user will need to opt into messages from Dimagi (send the word Start to +91 77 60 962755). . Please see this help page for more information.
6. Case - Ensure Correct Phone Number
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