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Once you have found the case you would like to edit and selected it from the case list, you will be brought to the Case Detail page.
To edit the case, select the Data Corrections button that can be found at the bottom of the grid of case properties.
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Selecting this button will open a window with the case properties that you can edit.
When you edit a property, the field will be highlighted in green to indicate that you have made a change to the property. This will occur for all properties that you edit:
Select save to commit the changes you want to make the case property. Doing so will update the case to reflect the new properties that you have submitted.
Reverting Changes
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- You cannot add new properties through this page. To add new properties, you will need to add them to the case management sections for your application. For more information on case management and adding saving data as case properties, see this document.
- Metadata is read only and cannot be altered. For more information on metadata, see these two documents: Times and Dates and Metadata Glossary.