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Specifically, when asking a multiple choice question you want to ensure that the text of the quesitonquestion, plus the text of all the possible answers fits in one message. If it is too long, it may be broken into multiple messages. Messages are not always assembled in the right order so it adivsable advisable not to have them break up.
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Make sure to try out your survey before going live. You can give it a keyword (see keyword page) and register yourself in the system. Using the keyword you can try out the survey multiple times.
When completing your survey keep in mind:
- You can indicate a choice by replying with either the text of that choice or by simply putting the number of that choice (i.e. you can either reply with 2 or I felt fine. CommConnect will ignore changes in spacing/capitalization, but not in spelling)
- If your question is Multiple Choice- Multiple Answer you can reply with multiple numbers separated by a space. (i.e. in the example above you could indicate both Clinic too far and Was busy by replying: 3, 4)
5. Schedule your survey
Follow the standard directions at Schedule a Reminder in order to schedule your survey.