Enterprise Console



Enterprise Features are only available to partners using the CommCare Enterprise software plan. Dimagi may control access to some of these features. To learn more about our Enterprise capabilities, please contact sales@dimagi.com or your Customer Success Manager if your organization is our Enterprise partner.



Our Enterprise Console provides our Enterprise partners access to the following capabilities. Only Enterprise Admins get access to the Enterprise Console and all Enterprise features. 

Enterprise Admins:

  • What access do Enterprise Admins have?

    • Enterprise Admins have access to the Enterprise Console from a CommCare Project Space where they have been added an Admin.

    • Enterprise Admins do not automatically have access to all Project Spaces associated with your Enterprise account. Instead, you have to be manually invited to individual CommCare HQ Project Spaces to have access to those Project Spaces. 

    • Enterprise Admins can view aggregated data about all project spaces in their Enteprise Account. They cannot see granular case data unless they are manually invited / added with the appropriate role on project spaces. 

  • How do I make someone an Enterprise Admin?

    • We currently do not have a self-service way for you to configure Enterprise Admins for your Enterprise account. Please inform your Dimagi Account Manager if you want to add a new Enterprise Admin or revoke access, and we will make the required changes promptly. 



Access your Enterprise Console

  1. Click the settings icon.

  2. Under Manage Enterprise, click on Enterprise Console.

  3. You will be directed to your Enterprise Dashboard.

Enterprise Dashboard

Navigate to your Enterprise Dashboard via your Enterprise Console.

The Enterprise Dashboard gives Enterprise Projects access to reports that pull data from all Project Spaces with a subscription attached to the account.

Access Reports

1. Click Email Report to access your report.

2. You will receive an email with a link to a CSV file that you can download.
Note: The download links expire after 24 hours. 

Available Reports

Project Spaces



Column

Column Header

Description

Column

Column Header

Description

A

Date created

The date that the Project Space was created.

B

# of applications

The number of Applications in the Project Space.

C

# of mobile users

The number of Mobile Users in the Project Space.

D

# of web users

The number of Web Users in the Project Space.

E

# of SMS (last 30 days)

The number of SMSes sent and received in the past 30 days in the Project Space.

F

Last Form Submission [UTC]

The date of last form submission in any application in the Project Space.

G

Project Space Name

The name of the Project Space.

H

Project Name

The name of the Project.

I

Project URL

The URL to that specific Project Space in your Enterprise Account. 

Web Users



Column

Column Header

Description

Column

Column Header

Description

A

Email Address

The email address of the Web User.

B

Name

The name of the Web User.

C

Role

The role of the Web User.

D

Last Login [UTC]

The date when the Web User last logged in.

E

Last Access Date [UTC]

The date when the Web User last accessed the Project Space.

F

Status

The status of the Web User (e.g., Active, Invited, etc.)

G

Project Space Name

The name of the Project Space.

H

Project Name

The name of the Project.

I

Project URL

The URL to that specific Project Space in your Enterprise Account. 

Mobile Workers



Column

Column Header

Description

Column

Column Header

Description

A

Username

The username of the Mobile User.

B

Name

The name of the Mobile User.

C

Email Address

The email address of the Mobile User.

D

Role

The role of the Mobile User.

E

Created Date [UTC]

The date the Mobile User was created.

F

Last Sync [UTC]

The date when the Mobile User last synced with CommCare HQ.

G

Last Submission [UTC]

The date when the Mobile user last submitted a form.

H

CommCare Version

The version of the application that the Mobile User is using. 

I

User ID

The Unique ID of the Mobile User. 

J

Project Space Name

The name of the Project Space.

K

Project Name

The name of the Project.

L

Project URL

The URL to that specific Project Space in your Enterprise Account. 

Mobile Form Submissions (past 30 days)



Column

Column Header

Description

Column

Column Header

Description

A

Form Name

The name of the form that was submitted.

B

Submitted [UTC]

The date of form submission.

C

App Name

The application from which the form was submitted.

D

Mobile User

The name of the Mobile User that submitted the form.

E

Project Space Name

The name of the Project Space.

F

Project Name

The name of the Project.

G

Project URL

The URL to that specific Project Space in your Enterprise Account. 

Odata Feeds



1. The number shown in the report option is the number of Odata Feeds used across all Project Spaces. 

2. You can transform the CSV file into an Excel file to analyze your data. See an example below. 



In the example above, there are 7 columns

Column

Column Header

Description

Column

Column Header

Description

A

Odata Feeds used

The number of Odata Feeds used in a specific Project.

B

Odata Feeds available

The number of Odata Feeds available for the specific Project. You need to subtract the number of Feeds used from the number available to determine the number of Feeds remaining for that specific Project. 

C

Report Names

The name of the individual Odata Feeds Report for the specific Project.

D

Number of rows

The total number of rows in all Odata Feeds for the specific report (see examples D8 and D24).
The number next to the Report Names indicates the number of rows in that specific Odata Feed Report.

E

Project Space Name

The Project Space Name.

F

Project Name

The name of the Project.

G

Project URL

The URL to that specific Project Space in your Enterprise Account. 



All reports are generated in the background, with a link emailed to the user for download.



Enterprise Settings

Several settings are only relevant to Enterprise Accounts:

  • Restrict Project creation: This removes the ability of users to create new Project Spaces.

  • Restrict user signups: This disallows users from creating new accounts. This restriction applies to users whose email addresses match the Enterprise Domains for Restricting Signups value set in the billing account's settings.

  • Edit Default Form/Case/Data Export Settings: This allows users to standardize the default export settings for forms, cases and OData feed configurations to meet the data standardization needs. 

Billing Statements

The Enterprise area also provides a view of current billing statements:

Manage Single Sign-On

This is where Enterprise partners configure Single Sign On (SSO). Learn more about SSO for CommCare HQ here.



SMS Detailed Report

This section allows download detail per unit cost SMS report for all Enterprise Project Spaces to reconcile the report with the invoice.

Reports can be filtered by date, Project Space (leave blank if all), gateway type, and gateway fee.

The report can be exported to excel and sent through email and contains:

  • Date of Message

  • Project Space name

  • Direction (Incoming/Outgoing)

  • SMS parts

  • Gateway information

  • Gateway charge if any

  • Usage charge 

  • Total charge

  • Message Log ID

  • Is valid status

  • Date created