Messaging Events

Summary

To provide users access to the messaging data.

The data in this API is based around a nested data mode:

  • Messaging Event

    • This is the core data model for the API and represents a messaging event linked to a specific recipient and from a specific source e.g. Conditional Alert

  • Message

    • This is the actual message that went to the user

    • A single event may have multiple messages e.g. SMS surveys which will have one message per interaction with the recipient.

Authentication: For more information, please review Authenticationarchived.

Base URL: https://www.commcarehq.org/a/[domain]/api/[version]/mesaging-event/

Supported versions: v0.5

Filters

These are the filter parameters that the API call can use. Examples of how to use the filters in an API call appear below.

Name

Description

Filters On

Example

Name

Description

Filters On

Example

limit

Number of records to return

Defaults to 20, maximum 5000



limit=100

cursor

Used for pagination. Value provided in the API response. See Pagination.





date.lt (less than)

date.lte

 

 

 

(less than or equal to)

date.gt (greater than)

date.gte (greater than or equal to)

Accepts ISO 8601 formats: YYYY-MM-DD, YYYY-MM-DDTHH:MM:SS

e.g. 2020-07-14, 2020-07-13T06:53:38.059518

If the timestamp portion of the filter is omitted for the `.lte` or `.gte` filters the results will include all events on that date.

event.date

date.lt=2021-05-01  (before a date)

date.lte=2021-05-01  (on or before a date)

date.gt=2021-05-01  (after a date)

date.gte=2021-05-01  (on or after a date)

date_last_activity.lt

date_last_activity.lte

date_last_activity.gt

date_last_activity.gte



Date filter against date_last_activity

Accepts ISO 8601 formats: YYYY-MM-DD, YYYY-MM-DDTHH:MM:SS

e.g. 2020-07-14, 2020-07-13T06:53:38.059518

If the timestamp portion of the filter is omitted for the `.lte` or `.gte` filters the results will include all events on that date.



event.date_last_activity

Date of last update related to this event.



content_type

Filter on the content type of the event

e.g.

sms

sms-survey

email

manual-sms

api-sms

chat-sms

event content_type

content_type=sms



source

Filter on the source of the event

e.g.

broadcast (includes scheduled-broadcast, immediate-broadcast)

scheduled-broadcast

immediate-broadcast

keyword

reminder

conditional-alert



source type

source=broadcast

status

Filter on the status of the event

e.g.

error

completed

email-sent

event.status

message.status

status=error

error_code

Filter on the event error code

e.g.

NO_PHONE_NUMBER

NO_RECIPIENT

NO_MESSAGE

event.error_code

error_code=NO_MESSAGE

phone_number

Filter on the recipient phone number

event.message.phone_number



email_address

Filter on the recipient email addres

event.message.email_address



case_id

Filter on the event case ID

event.case_id



Sorting

These sorting parameters can be applied to the existing search results alongside the filters.

Sort Parameter

Description

Sort Parameter

Description

order_by=date

Order data by event.date (ascending)

order_by=-date

Order data by event.date (descending)

order_by=date_last_activity

Order data by event.date_last_activity (ascending)

order_by=-date_last_activity

Order data by event.date_last_activity (descending)

Pagination

This API makes use of cursor pagination. Each request will include a "meta.next" field which will contain a URL that can be used to fetch the next page of data. This URL includes all the filters that were supplied with the original request and should be used without modification. 

If "meta.next" is 'null' it means there is no more data.

Example:

# First request https://www.commcarehq.org/a/[domain]/api/v0.5/messaging-event/?content_type=sms {"objects": [{}, {}, {}...], "meta": {"limit": 20, "next": "https://www.commcarehq.org/a/[domain]/api/v0.5/messaging-event/?cursor=XYZ}} #### # Request for next page https://www.commcarehq.org/a/[domain]/api/v0.5/messaging-event/?cursor=XYZ {"objects": [{}, {}, {}...], "meta": {"limit": 20, "next": "https://www.commcarehq.org/a/[domain]/api/v0.5/messaging-event/?cursor=ABC}} #### # Request for next page https://www.commcarehq.org/a/[domain]/api/v0.5/messaging-event/?cursor=ABC {"objects": [{}, {}, {}...], "meta": {"limit": 20, "next": null}} # "meta.next" is null so there is no more data

Sample Output

JSON Format

API Results { "objects": [ { "id": 10215869, "content_type": "email", "date": "2020-05-15T04:11:27.482899", "date_last_activity": "2020-05-15T04:11:27.482899", "case_id": "523132e0-a562-4be1-bbc8-a634423c5c0c", "domain": "ny-dev-cdcms", "error": null, "form": null, "messages": [ { "message_id": 153444, "date": "2021-04-13T21:25:26.989", "date_modified": null, "type": "sms", "direction": "outgoing", "content": "Welcome to CommCare", "status": "sent", "backend": "MOBILE_BACKEND_TWILIO", "phone_number": "+15555993494" }, ], "recipient": { "recipient_id": "523132e0-a562-4be1-bbc8-a634423c5c0c", "type": "case", "name": "Mary Little" }, "source": { "source_id": "4654", "type": "conditional-alert", "name": "Email - Welcome Packet" }, "status": "completed" }, .... ], "meta": { "limit": 20, "next": "https://www.commcarehq.org/a/[domain]/api/v0.5/messaging-event/?cursor=ZGF0ZS5ndGU9MjAyMC0wNS0xN1QyMCUzQTM3JTNBMTEuNzU3OTQwJmxhc3Rfb2JqZWN0X2lkPTEwMjUwOTYw" } }

Sample APIs

  • https://www.commcarehq.org/a/[domain]/api/v0.5/messaging-event/?[FILTER-NAME]=[FILTER-VALUE]

  • Example of single filter: 

    • https://www.commcarehq.org/a/[domain]/api/v0.5/messaging-event/?date.gte=2020-07-13T06:30:21.109409

      • Example filter shown:

        • date.gte=2020-07-13T06:30:21.109409

  • Example of multiple filters:

    • https://www.commcarehq.org/a/[domain]/api/v0.5/messaging-event/?content_type=sms&phone_number=1234567

      • Example filters shown:

        • content_type=sms

        • phone_number=1234567

API Fields and Data Structure

Field

Note

Field

Note

id

Event ID

date

Event Date 

e.g. 2020-07-13T06:30:21.136197

date_last_activity

Date of the last message activity for this event. This is useful for exports since the ‘date’ field is the date of creation.

domain

The Project Space this event belongs to.

content_type

Type of the event e.g. sms, email, sms_survey

case_id

ID of the case if this event related to one

status

Status of this event e.g. error, completed, in_progress

source (nested object)



recipient (nested object)



form (nested object)



error (nested object)



messages (list of nested objects)