/
October 2025

October 2025

Release Notes: CommCare Mobile v2.60

Planned Release: October 20, 2025
Audience: CommCare Connect users
External documentation: 

We’ve made several updates to improve your experience using the mobile app.

This release includes design enhancements, workflow improvements, and important bug fixes to make things run more smoothly.

Highlights at a glance

  • Messages are now accessed through the side navigation menu, with a new unread indicator

  • Android 15 users will see a refreshed edge-to-edge UI on key screens

  • The app is now locked to portrait mode to prevent download errors

  • Duplicate account creation using the same phone number is no longer allowed

  • Sign-up process improved with better OTP delivery handling

  • Clearer error messages for failed opportunity claims

Enhancements and Improvements

  • Easier Access to Messages

    •  Messages have moved from the top bar to the side navigation menu.

    •  An unread message indicator (dot) now appears when you have new messages.

    •  This update streamlines navigation and helps you stay on top of communications.

  • Updated Design for Android 15

    • The Connect and PersonalID screens now support Android 15’s edge-to-edge display.

    • Content now extends behind the system bars, providing a cleaner and more modern experience aligned with the latest Android standards.

  • Portrait Mode Only

    • To prevent download issues caused by screen rotation, the app is now temporarily locked to portrait orientation.

    • This change ensures stable downloads while we work on a permanent fix.

  • Remove Ability to Create New Accounts with Existing Phone Numbers

    •  Users can no longer create multiple accounts using the same phone number.

    • This prevents data and progress loss and ensures each account remains properly linked.

  • Improved OTP Sign-Up Reliability

    • The sign-up process via PersonalID is now more robust.

    • If sending the OTP fails during sign-up, the app will now automatically try a different service (Twilio). The message format from Twilio may look slightly different, but functionality works the same.

  • Bug Fixes: Clearer Error Messages for Failed Opportunity Claims

    • If a claim fails (e.g. because an opportunity is full or the budget is exhausted), the app now displays a clear message explaining the reason.

    • This helps users understand the issue and what to do next.