Signing into a CommCare app with PersonalID

Signing into a CommCare app with PersonalID

This section is relevant for mobile users who already use a CommCare app for a project without Connect. For regular CommCare apps, the user has the option to link the account with their PersonalID and do away with using a password every time to login. This requires the user to take the following steps:

  • Choose the CommCare app from the dropdown app selector on the login screen as usual

  • Enter the previously set up username and password for the specific CommCare app

  • The user will be prompted to link the CommCare account with you PersonalID. If they choose β€˜Yes’ the CommCare app will, from now on, bypass the password and use the biometric to provide access to the app

  • This can be reversed if the user manually enters the username and password for the CommCare app on the login screen