Push Notifications

Push notifications are sent to the user automatically when they hit certain states. These states are summarised below.

Type	Tag	Trigger	Deeplinking in App

Type	Tag	Trigger	Deeplinking in App
Opportunity invite	ccc_opportunity_summary_page	Whenever a user receives an invitation to a new opportunity	To screen where they can download the Learn app
Resume Learn app	ccc_learn_progress	Sent exactly three days after the user’s last activity in the Learn app, if no further learning progress is made. This notification is sent only on that specific day and is not repeated on subsequent days.	Learn progress screen allows users to view their progress and launch the Learn app
Resume Delivery App (Learning Completed, Not Claimed)	ccc_delivery_progres	Sent daily once the user has completed all learning modules but has not claimed the opportunity. This notification is sent every day until the opportunity is claimed.	Deliver a progress screen where users can view their progress and launch the Deliver app.
Resume Delivery app (Delivery Inactivity)	ccc_delivery_progress	Sent exactly two days after the user’s last activity in the Deliver app, if no delivery progress is made during that period. This notification is sent only on that specific day and is not repeated on subsequent days.	Deliver a progress screen where users can view their progress and launch the Deliver app.
Payment	ccc_payment	When you upload the payment transfer sheet	Display the payment screen showing the transferred amount and prompt the user to confirm the payment with a ‘Yes’ or ‘No’.
PersonalId Message	ccc_message	Whenever a user receives new PersonalId messages	To PersonalId messaging screen
Payment Profile Info Confirmation	ccc_payment_info_confirmation	When a users phone number is added as the Payment Phone Number
Connect "Send Message" notification	<empty_string>	When a Connect Admin send a push notification message using the Send Message page
Connect Opportunity Generic	ccc_generic_opportunity	This is a generic type of push notification that will be triggered whenever information for learning/delivery progress or payment has an update.	It will show learn/delivery opportunity progress or payment screen depending upon the payload

In addition to the automated states, it is possible to send targeted push notifications with custom text to specific users from the web menu.

Users can now also view their push notification history, ensuring they don't miss any updates. The application can render push notifications in two ways:

Push notifications on the mobile device tray, shown dynamically whenever the server sends them.
A list of push notifications accessible via the notification history screen.

User can navigate to push notification history screen in two ways:

The application includes a menu icon in the side drawer labelled Notification. A red dot on the icon indicates new notifications from the server. Clicking the Notification icon takes the user to the notification history screen.

The opportunity listing screen features a Bell icon. A red dot on this icon also signifies new notifications from the server. Clicking the Bell icon navigates the user to the notification history screen.

Push notification history screen details:

Lists all previously sent push notifications.
Displays different icons for each type of push notification along with relevant text.
Unread notifications have a grey background, while read notifications have a white background. Clicking any notification marks it as read.
Clicking a notification navigates to the relevant screen. For example, a notification about a new opportunity will take the user to the screen where they can download the opportunity.
A refresh button on the push notification history screen fetches the latest list.

Push notification translations:

Only PersonalId messaging and adhoc connect push notifications are translated