Guidelines for Choosing Connect Devices

Guidelines for Choosing Connect Devices

This page provides guidance on chosing a mobile device for Connect.

Minimum Device Specification

In order to access PersonalID, devices must have a minimum of:

  • Android 9 or above

  • Ability to configure fingerprint screen lock

Recommended Device Specification

Below is a set of specifications that can be used as a set of general guidelines. 

  Android Phone Specifications Android Tablet Specifications Operating system: ●     Android operating system version is 9.0 or above Operating system: ●     Android operating system version is 9.0 or above Screen: ●     800 X 480 or better ●     Glass to glass ●     Multitouch support ●     TFT capacitive touchscreen, at least 256K colour Screen: ●     600 x 1024 or better ●     Glass to glass ●     Multitouch support ●     TFT capacitive touchscreen, at least 256K colour Screen size:  ●     5” or more Screen size: ●     7” or more Screen and mobile protection: ●     Corning Gorilla 3 or equivalent scratch proof glass with scratch proof toughened glass with suitable coating Screen and mobile protection: ●     Corning Gorilla 3 or equivalent scratch proof glass with scratch proof toughened glass with suitable coating Device RAM size: ●     2GB or higher Device RAM size: ●     2GB or higher Processor: ●     Minimum quad core processor of 1.3GHz or higher Processor: ●     Minimum quad core processor of 1.3GHz or higher Battery: ●     Min 2800 mAh battery ●     Expected battery life that can last an entire work day ●     At least 5 days standby time ●     16 hours talk time Battery: ●     Min 3500 mAh battery ●     Expected battery life that can last an entire work day ●     At least 5 days standby time ●     10 hours video playback time Ruggedized ●     Device should handle minor bumps without the screen breaking Ruggedized ●     Device should handle minor bumps without the screen breaking Connectivity: ●     Supports 2G, 3G, 4G, Wi-Fi and Wi-Fi direct connectivity ●     Supports Bluetooth ●     Micro USB connectivity Connectivity: ●     Supports 2G, 3G, 4G and Wi-Fi and Wi-Fi direct connectivity ●     Supports Bluetooth ●     Micro USB connectivity Internal storage: ●     16GB or more Internal storage: ●     16GB or more microSD: ●     microSD memory slot ●     Provided 32GB SD card microSD: ●     microSD memory slot ●     Provided 32GB SD card Unicode: ●     Supports Unicode for regional languages script rendering in fonts for English and all regional languages Unicode: ●     Supports Unicode for regional languages script rendering in fonts for English and all regional languages SIM card: ●     SIM card compatible SIM card: ●     SIM card compatible Image capture: ●     Camera, at least 5 Megapixel resolution ●     Geotag supported camera Image capture: ●     Camera, at least 5 Megapixel resolution ●     Geotag supported camera Location capture: ●     Supports both Standalone GPS and AGPS Location capture: ●     Supports both Standalone GPS and AGPS Firmware over the air (FOTA): ·         Device shall be FOTA enabled Firmware over the air (FOTA): ·         Device shall be FOTA enabled Speaker: ●     Handsfree Speaker with adjustable loudspeaker volume (preferably 60 dB or above) with good quality (noise/crosstalk) Speaker: ●     Handsfree Speaker with adjustable loudspeaker volume (preferably 60 dB or above) with good quality (noise/crosstalk) File formatted supported for recording: ●     Image ○     JPEG ○     PNG ●     Audio ○     mp3 ●     Video ○     3gp File formatted supported for recording: ●     Image ○     JPEG ○     PNG ●     Audio ○     mp3 ●     Video ○     3gp File formatted supported for playing: ●     Image ○     JPEG ○     PNG ●     Audio ○     mp3 ○     Should play audio with no quality issues ●     Video ○     3gp ○     Should be able to play HD videos File formatted supported for playing: ●     Image ○     JPEG ○     PNG ●     Audio ○     mp3 ○     Should play audio with no quality issues ●     Video ○     3gp ○     Should be able to play HD videos Accessories: ●     Battery charger ●     Earphones ●     Data cable ●     Power bank ●     Dust proof pouch ●     Rugged mobile case to tackle minor bumps ●     Screen protector that improves visibility of the screen in bright daylight ●     Audio headset jack with headphones included (3.5mm phone port) Accessories: ●     Battery charger ●     Earphones ●     Data cable ●     Power bank ●     Dust proof pouch ●     Rugged mobile case to tackle minor bumps ●     Screen protector that improves visibility of the screen in bright daylight ●     Audio headset jack with headphones included (3.5mm phone port)  

Phones with Known Limitations

CommCare is known to not work on certian phones. Such phones will not work for Connect as well. For more details, please refer to: Mobile Device Selection | Phones with Known Limitations