Guidelines for Choosing Connect Devices
This page provides guidance on chosing a mobile device for Connect.
Minimum Device Specification
In order to access PersonalID, devices must have a minimum of:
Android 9 or above
Ability to configure fingerprint screen lock
Recommended Device Specification
Below is a set of specifications that can be used as a set of general guidelines.
Android Phone Specifications | Android Tablet Specifications |
Operating system: ● Android operating system version is 9.0 or above | Operating system: ● Android operating system version is 9.0 or above |
Screen: ● 800 X 480 or better ● Glass to glass ● Multitouch support ● TFT capacitive touchscreen, at least 256K colour | Screen: ● 600 x 1024 or better ● Glass to glass ● Multitouch support ● TFT capacitive touchscreen, at least 256K colour |
Screen size: ● 5” or more | Screen size: ● 7” or more |
Screen and mobile protection: ● Corning Gorilla 3 or equivalent scratch proof glass with scratch proof toughened glass with suitable coating | Screen and mobile protection: ● Corning Gorilla 3 or equivalent scratch proof glass with scratch proof toughened glass with suitable coating |
Device RAM size: ● 2GB or higher | Device RAM size: ● 2GB or higher |
Processor: ● Minimum quad core processor of 1.3GHz or higher | Processor: ● Minimum quad core processor of 1.3GHz or higher |
Battery: ● Min 2800 mAh battery ● Expected battery life that can last an entire work day ● At least 5 days standby time ● 16 hours talk time | Battery: ● Min 3500 mAh battery ● Expected battery life that can last an entire work day ● At least 5 days standby time ● 10 hours video playback time |
Ruggedized ● Device should handle minor bumps without the screen breaking | Ruggedized ● Device should handle minor bumps without the screen breaking |
Connectivity: ● Supports 2G, 3G, 4G, Wi-Fi and Wi-Fi direct connectivity ● Supports Bluetooth ● Micro USB connectivity | Connectivity: ● Supports 2G, 3G, 4G and Wi-Fi and Wi-Fi direct connectivity ● Supports Bluetooth ● Micro USB connectivity |
Internal storage: ● 16GB or more | Internal storage: ● 16GB or more |
microSD: ● microSD memory slot ● Provided 32GB SD card | microSD: ● microSD memory slot ● Provided 32GB SD card |
Unicode: ● Supports Unicode for regional languages script rendering in fonts for English and all regional languages | Unicode: ● Supports Unicode for regional languages script rendering in fonts for English and all regional languages |
SIM card: ● SIM card compatible | SIM card: ● SIM card compatible |
Image capture: ● Camera, at least 5 Megapixel resolution ● Geotag supported camera | Image capture: ● Camera, at least 5 Megapixel resolution ● Geotag supported camera |
Location capture: ● Supports both Standalone GPS and AGPS | Location capture: ● Supports both Standalone GPS and AGPS |
Firmware over the air (FOTA): · Device shall be FOTA enabled | Firmware over the air (FOTA): · Device shall be FOTA enabled |
Speaker: ● Handsfree Speaker with adjustable loudspeaker volume (preferably 60 dB or above) with good quality (noise/crosstalk) | Speaker: ● Handsfree Speaker with adjustable loudspeaker volume (preferably 60 dB or above) with good quality (noise/crosstalk) |
File formatted supported for recording: ● Image ○ JPEG ○ PNG ● Audio ○ mp3 ● Video ○ 3gp | File formatted supported for recording: ● Image ○ JPEG ○ PNG ● Audio ○ mp3 ● Video ○ 3gp |
File formatted supported for playing: ● Image ○ JPEG ○ PNG ● Audio ○ mp3 ○ Should play audio with no quality issues ● Video ○ 3gp ○ Should be able to play HD videos | File formatted supported for playing: ● Image ○ JPEG ○ PNG ● Audio ○ mp3 ○ Should play audio with no quality issues ● Video ○ 3gp ○ Should be able to play HD videos |
Accessories: ● Battery charger ● Earphones ● Data cable ● Power bank ● Dust proof pouch ● Rugged mobile case to tackle minor bumps ● Screen protector that improves visibility of the screen in bright daylight ● Audio headset jack with headphones included (3.5mm phone port) | Accessories: ● Battery charger ● Earphones ● Data cable ● Power bank ● Dust proof pouch ● Rugged mobile case to tackle minor bumps ● Screen protector that improves visibility of the screen in bright daylight ● Audio headset jack with headphones included (3.5mm phone port) |
Phones with Known Limitations
CommCare is known to not work on certian phones. Such phones will not work for Connect as well. For more details, please refer to: Mobile Device Selection | Phones with Known LimitationsPreview