Connect Mobile Application
This section provides a deeper look at the mobile user’s typical ’happy path’ experience and what happens under the hood during each stage of the journey.
Connectivity Requirements
Requires Connectivity | Does Not Require Connectivity |
|---|---|
Creating a new PersonalID account | Authenticating an existing PersonalID account |
Accessing new Opportunities | Accessing existing Learn / Delivery apps |
Downloading Learn / Deliver apps | Conduct visits associated with existing Learn / Delivery apps |
Language
The Connect mobile application is currently available in the following languages: English, Tigrinya, Portuguese, Swahili, Spanish, Chichewa, Hindi and French. To use the Connect app in any of these languages, update the Android language version on your device.
PersonalID Sign-up flow
A PersonalID account is required for users to view and accept Opportunities in Connect. Detailed instructions for signing up for a PersonalID account may be found here.
After setup, the user may use their on-device biometrics to unlock their PersonalID. The first time they access their CommCare applications after setting up their PersonalID, they will be given the option to attach them to their PersonalID account. If they proceed with this option, they will be able to securely access that CommCare application by just unlocking their PersonalID in the future.
Side Navigation
Users may navigate
Access & Availability
A side menu is added to PersonalID to streamline navigation, accessible via a hamburger icon (≡) in the upper left corner of the app.
The side menu can appear on the Setup, Login, and App Home pages:
Always available on the Setup page.
Available on Login and App Home pages only if a PersonalID is configured on the device.
Once enabled on the Login page, it remains available even if the user “forgets” their PersonalID.
Side Menu States
Logged out State
Option to “Sign in / Register”
After you complete the PersonalID signup flow, you will be returned to the setup page.
About CommCare in the footer and app version
Logged in state:
Opportunities will be displayed on the side menu if pre-invited or if you have existing opportunities
“CommCare Apps” menu item is included on the side menu
If you have no CommCare apps installed the “CommCare Apps” menu item will not be shown
The CommCare app you last used (the “seated app”) will be highlighted on the Login or Home screen.
If user has PersonalID messaging channels, “Messaging” menu item is shown
Opportunities Access
Users pre-registered to an Opportunity can select “Opportunities” from the side menu to access their Opportunity list.
Non-pre-registered users can:
Open the 3-dot menu on the Setup page
Select “Check for Opportunities”
If available, the Connect menu appears to navigate to Opportunities
Otherwise if no Opportunities are available, users see a “Try again later” message.
Additional Side Menu Details
The app version is displayed at the bottom of the side menu.
After signing in with PersonalID, users’ photo and name appear in the side menu
Analytical events added when the menu is opened and when a menu item is selected