Connect Overview

Connect by Dimagi is a new cloud‑based platform that is built for scalable community-based service delivery while ensuring ensures measurable impact. Designed to support essential health, nutrition, and education programs, Connect helps organizations expand reach without sacrificing integrity or accountability. It is meant to be a product where Frontline Workers (FLWs) can learn skills, deliver services, have delivered services verified, and get paid for impactful work in their communities.

It has two components:

• Web: Used by Locally-Led Organisations (LLO) deploying and managing impact-delivering initiatives that employ workers on the ground

  • Program Managers can deploy funds by creating programs and engage local organizations who can execute these programs. This role is currently played by the Dimagi team.

  • Network Managers are LLOs who can deploy opportunities within specific programs, engage workers to do frontline service delivery, review service delivery to verify them and approve payments to workers

• Mobile: Used by FLWs to learn program-relevant content, deliver services and get paid for their services through a mobile application

The Service Delivery Loop

1. Learning → workers complete learning modules in the mobile app.

2. Certification → passing scores unlock field work.

3. Delivery → workers visit beneficiaries & submit forms.

4. Verification → system checks submissions; managers review flagged visits.

5. Payments to Workers → verified work accrues pay; transfers recorded

6. Invoicing  → NMs raises an invoice for the Program Manager