CommCare Service Uptime

At Dimagi, we are committed to maintaining a highly reliable platform with industry-leading uptime. We understand that CommCare is critical to your work, and we invest heavily in infrastructure, monitoring, and support to ensure our platform remains stable and accessible whenever you need it. Our goal is to provide transparent, real-time information about the health of our services so you can stay informed and plan with confidence.

You can view our live uptime and incident updates on our CommCare Statuspage. The Statuspage is used to keep you up to date on:

• Scheduled downtime and maintenance windows

• Alerts of known issues on the platform, such as service degradation or outages

We recommend subscribing to the Statuspage by clicking the "Subscribe to Updates" button found in the top right.