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Once your project space has been created (you will receive an email confirmation), you'll be navigated to the Reports page by default. At this point on the upper left you would see a "CommCareHQ" logo. If you are an admin user, click on the username on the upper right-hand corner of the screen and configure your CommTrack system.

Enable CommTrack

Project Settings / PROJECT ADMINISTRATION, enable CommTrack and update previews. This switches the CommCareHQ to CommTrack logo and all CommTrack-specific reports would be enabled.


In a CommTrack-enabled domain, you will see both CommCare-generic and CommTrack-specific reports that are available to your project (reports might vary based on the customer type. Here for a better understanding of our pricing plan). There are 3 reports and 2 maps specific to CommTrack:

To tailor CommTrack reports to your project needs, it is also necessary for admin user to do some overall configurations:

  1. Setup Location Hierarchy
    1. this provides the structure of location registration 
    2. provides the basis for location-based reports(location-based filtering)
    3. also helps coordinate the high-level management and tracking of lower-level facilities at scale (this is especially important when there are thousands of facilities of various types in the same region or district)
  2. Register locations
    1. this serves as the case to be managed in CommTrack (learn more about case management)
    2. this provides the basis for the creation of products as subcase (learn more about subcase)
    3. with geographic coordinates input this enables CommTrack map reports
  3. Register & Associate mobile users with locations 
  4. Default consumption rate for products
    1. this provides information about: the quantity of goods actually given to/used at facility level
    2. this data is used to: forecast the replenishment quantity for each product
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