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CommTrack Overview: Part of ComCare Suite

CommTrack is an open-source product designed to strengthen logistics management through the use of mobile technology. Its purpose is to support health workers and other mobile agents who manage commodities in low-resource settings. It has been proven at scale, through real-world deployments, to provide reliable, real-time, and actionable information to improve the performance of new and existing supply chains. CommTrack is integrated seamlessly with CommCare, Dimagi’s suite of industry-leading tools for empowering the mobile workforce. If your questions are not answered on this page, you may find what you want with CommCare. 

What are the benefits of CommTrack?

  • Streamline logistics systems with targeted, actionable information to supervisors and managers
  • Improve quality of reliable, real-time stock information to decision-makers at all levels
  • Facilitate detection, resolution, and prevention of stockouts
  • Reduce lead times through improved supervision of requisition and delivery, and identify bottlenecks
  • Assist with stock tracking and analysis to inform forecasting and resource allocation

CommTrack: SMS vs. Mobile App

CommTrack began with providing SMS solutions, enabling any functional mobile phone to submit stock report and receive corresponding alters and reports in structured SMS format. Learn more about CommTrack SMS capabilities and our case studies. Instructions on using SMS: CommConnect- SMS in CommCare

For an overview and features of CommTrack mobile app, check out our video demos. 

Not sure which fits your need better? This page explaining differences between SMS & Mobile Application might help you make a decision!

CommTrack On the Web

CommTrack web is designed for web users who supervise agents who collect and submit data in the field. 

  1. Sign up an account on CommTrack, set up your project, create and manage facilities and products he/she to track, and agents who are to track them.
    1. Locations creation
    2. Product creation
    3. User creation
    4. Program creation
    5. Choose between SMS & Mobile Application
  2. Sign in on CommTrack to see multiple reports of data submission, as well as the activity and performance of data collectors that you have created. Control the view from the left navigation under Reports tab once you login to CommTrack.

    1. Stock Status by Product

    2. Inventory
    3. Reporting Rate
    4. CommTrack Maps 
    5. Report Status Map 

CommTrack On Mobile App

  1. CommTrack on mobile app is designed for mobile agents who are assigned to collect and report logistics data of products in facilities. They are created by supervisors on CommTrack web. Once they login CommTrack mobile app with the credentials given by supervisors, their associations with given products and given facilities are synced to their mobile app. Data cannot be edited by the agent once it gets submitted and synced automatically when there is internet connectivity. 
  2. Install CommTrack on mobile phone 

System Requirements

CommTrack web: Google Chrome, Firefox, Opera (IE = BAD Experience)

CommTrack mobile: Android 2.1+

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