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Table of Contents


  • Form Start - the time when a form was first opened, according to the phone's time (form|meta|timeStart)
  • Form Completion - the time when a form was saved as complete, according to the phone's time (form|meta|timeEnd)
  • Server Received ("Form Submission)" ┬áthe - the time when the form was received at the CommCareHQ server (received_on)


How to handle project spaces with multiple countries

  • Each web user on the project may set their own perferred timezone that overrides the project timezone when they're looking at reports. If the same user wanted to see India data in IST and South America data in the correct South American timezone, then they would have to change their own preferred timezone override between looking at one location's data and looking at the other. If there are certain people who only look at India data or only look at South America data then this could be helpful for them
  • When you export data to excel, date/times will always be in UTC / +00:00 timezone / "zulu time", regardless of the project's timezone. It was decided to do this for exactly this reason: if you have different timezones at play, then as much as a pain as it is, it's still much easier if everything is consistently reported in this standard time than if it's unclear which timezone a particular date/time is in.