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This page provides an overview of Project Settings within the CommCare HQ Dashboard.

If you are a CommCare HQ user with Admin permissions to your project space, you can configure the overall project settings by clicking on the gear icon in the upper right-hand corner of the screen or by selecting Project Settings from the Dashboard.


Table of Contents

Project Information

Basic: Configure general settings for your project, including:

  • Default Timezone - This will determine the timezone for all of your reports. Instructions are at

  • Enable Release Mode - This is to enable the release mode setting on the app release page. The Enabled setting restricts users from directly marking a version released and allows users to do so only when they are in Release Mode on the release page of applications. More details are in

  • Show Orphan Case Alerts on Mobile Worker Edit Page - This setting toggles the appearance of a warning banner on the mobile worker's edit page. The banner will shoow when locations are identified that owns cases and being assigned only a single mobile worker. For more details, refer to

Privacy and Security: Configure privacy and security settings for your project space

  • Restrict Dimagi Staff Access - CommCare support staff sometimes require access to your project space to provide rapid, in-depth support. Checking this box will restrict the degree of support they will be able to provide in the event that you report an issue.

  • Secure submissions - CommCare HQ only accepts secure submissions to your project space. You can choose to disable this protection if your project does not require it. If you choose to disable this feature, it means that someone without credentials to your project could theoretically submit arbitrary and possibly malicious forms to your project space. If you change this setting, you may need to rebuild and deploy any affected apps for the new setting to take effect. Known downsides to secure submissions:

    • makes form submission slower in rare instances

    • not compatible with admin-facilitated mobile user registration on feature phones

    • incompatible with multimedia submissions

  • Shorten Inactivity Timeout - All web users will get logged out of the project space after 30 mins of inactivity

  • Web user requests - If anyone has a link to your project space, and are not listed as a web user on your project space, they will be able to send a request for access to the admins of the project space

  • Two Factor Authentication (2FA) - This forces all users on your project space who are accessing CommCare HQ to enable Two Factor Authentication. If an individual disables the 2FA from their own account settings page (not the project settings), they will not be able to access the project space until they re-enable it. For more information on Two Factor Authentication, please see Setting up Two-Factor Authentication.

  • Require Strong Passwords for Mobile Workers - This will force all mobile workers to be created with a strong password (i.e. At least one Upper Case letter, at least one Lower Case Letter, at least one numeric character, at least one special character and a minimum of 8 characters)

My Timezone: This feature allows you to view the reports in a different timezone from the reports default timezone. Details on