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Setting Up Your Project for Messaging
Type of Messaging
When starting your project, you need to decide between outgoing-only and two-way messaging. Check out the CommCare Messaging Vocabulary section to learn more.
Outgoing Only: Users can only receive messages and can't respond or send data to the system. (Available on the Standard Plan)
Two Way Messaging: Users can also send data back to the system by responding to surveys or sending in keywords. (Available on the Advanced Plan).
Choosing a Phone Number (SMS Connectivity)
To send and receive messages CommCare needs to use a phone number to send messages. This is also called a gateway. Depending on the country of your project, scale and type of messaging required, the following options are available:
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