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Our recommended approach in setting up an SMS gateway is to Setup an Android SMS Gateway. For higher volume projects, you can also consider leveraging a commercial SMS gateway. |
Commercial gateways may be better suited for your project if you have higher volume messaging. Below are two options to do this.
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Existing Gateways in CommCare
CommCare has a set number of existing custom gateways in its system that are only available in certain countries.
To see a full list of available gateways, go to Messaging -> SMS Connectivity in your CommCareHQ project space. From there you can choose one to use for your project.
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There are a few global gateways (US phone numbers) but these are more expensive for sending and receiving international messages. Twilio gateways use phone numbers maintained by CommCareHQ to send messages inside the US and a limited number of international countries. The per message rates can be high based on the country destinationWithin the available gateways, we recommend:
Leveraging some of the bigger gateways due to their customer support. A good example is Twilio.
The MOBILE_BACKEND_TEST is also a good gateway option for testing.
Please note that Dimagi does not create new custom gateways upon request, and we cannot guarantee the reliability of gateways as they operate independently of CommCare.
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Set up a Custom Gateway
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