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Application Update Settings

CommCare offers various settings to manage application updates efficiently. Here’s a detailed explanation:

1. Auto-Update

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CommCare can be configured to check for newly released versions on a regular schedule through the Auto Update Frequency option.

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  • User-Initiated: The user initiates the update process rather than the app automatically checking for updates.

  • Check for Updates: Users can navigate to the "Settings" menu and select "Update App" on their mobile device to check for any available updates.

  • Download and Apply: If an update is found, the user can download and apply the update immediately.

  • Control: This provides users with control over when and how they update their app, useful in scenarios where automatic updates might not be preferred.

    Manual updates ensure that users can always access the latest version of the application at their convenience.

Info

Viewing the Current CommCare Version on CommCare Android

On CommCare Android you can view the current CommCare version by choosing About CommCare from the Settings menu before or after logging in.

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Application Status Report

You can also determine the deployed version on CommCareHQ by using the Application Status Report in the Manage Deployment Reports.

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New Version Update Prompt

For projects that have shortened inactivity timeout functionality, when a new version of an app is released, users will see a pop up message allowing them to either update to the latest version now or later.

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This pop up will appear with the timeout activity pop up (generated a few mins before the timeout). Clicking Update Later will close the pop up and allow the user to continue working where they were. Clicking Get Latest App will navigate the user to the WebApps home page, from where they have to select to re-enter the latest released version of the app they were working in.

Note: The new app released pop up will not appear

  • For projects that do not have an inactivity timeout set.

  • If use_latest_build_cloudcare feature flag is enabled.

  • If the user has navigated from the Releases page to Web App.