| Excerpt | ||
|---|---|---|
| ||
Questions frequently asked about CommCare Messaging. |
...
If the message is intended from a mobile worker, please ensure that the mobile worker is properly setup for (Configure a Mobile Worker for Messaging). Make sure the phone number is in the correct format (includes the country code and phone number. For example, 19058131234 will work for a Canadian number or 919560187612 for an Indian number).Please note, for the India Unicel gateway, the user will need to opt into messages from Dimagi. Please see this help page for more information.
Case - Ensure Correct Phone Number & Case Name
...
CommCare Messaging does not support USSD
USSD stands for Unstructured Supplementary Service Data.
If your project requires USSD, consider using a system like Telerivet. Telerivet's USSD Expansion pack enables you to send USSD requests and receive replies via Telerivet, allowing you to check and recharge your phone's balance and interact with mobile banking services.
How do I specify a language for sending messages?
...
Answer: The "Custom Immediate" schedule type is a custom schedule where the events are defined by waiting a certain number of minutes after the last event. This use case has caused some confusion, especially when used with a repeating schedule, so it's use is discouraged and support for this use case is limited. As a result, you can create new alerts of this type but there are some parts of it that will not be editable. You can still edit the message content that is sent, however. If you need a custom schedule type, consider using the Custom Daily schedule which is a much more robust custom schedule type and allows editing of events.
...
SMS Reminders
How do I reference a case property in an sms reminder?
...