This module covers the provides a basic use overview of CommCareHQ, including creating and managing a web accountmanagement, web user permissions, sections, navigating sections of CommCareHQ, using support resources, and configuring project settings.
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Tutorial Available for This Module
You can learn everything in this module by completing the Beginner Tutorial.
Locate each of the main following sections of CommCareHQ: Dashboard, Reports, Data, Users, Applications, Exchange, Project Settings (also CloudCare and Messaging only if relevant to project)
Explain what information can be found and what tasks can be completed in each of the main section sections (also CloudCare and Messaging only if relevant to project)
Explain the purpose of the CommCare users Google group forum and how to join
Explain the purpose of the CommCare users Google groupforum
Understand and provide examples of the types of questions that are asked to the users groupforum
Feel comfortable answering questions or sharing information when appropriate
Describe best practices and basic etiquette when using the users group (e.g. clear subject lines, starting a new thread for a new topic i.e. not using an existing thread to ask an unrelated question, etc.)
Navigate the home page of the Help Site (menu, shortcuts, search bar)
Provide examples of the types of resources available on the Help Site
Complete a search for a problem or question they have (i.e. use the search bar to input a topic, select a topic from the auto-filled list or search for their specific topic, understand and select from search results, etc.)
Provide examples of problems that should be reported to Dimagi through the "Report an Issue" feature
Report a bug or other technical issue within HQ, including knowing where the "Report an Issue" button is located, what type of information to include, how to inform other people, etc.
