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Special Instructions for Users with Two-Factor Authentication

This box is only for accounts with two factor authentication enabled. If you do not use two factor authentication, proceed to (13) below. 

1. Click the "Advanced" radio button. The URL supplied from step 10 should remain in the URL field.

2. Under the "HTTP request header parameters (optional)" field, add "Authorization". NOTE: This is not a value found from the dropdown options.

3. For the field next to this header, type "ApiKey <username>:<API_KEY>". For example, if your username is "JohnDoe@google.com", and your API Key is 12345, the field should look like: "ApiKey JohnDoe@google.com:12345"

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1. on "Basic" to select basic authorization.

2. Enter your CommCare username in the “User Name” field and a valid API key as your password.

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3. Note: If the wrong username or API_KEY are provided, a retry dialog will display like the following:

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With API Key verification, it is necessary to click back to fix the error and try again. Both the "Basic" and "Web API" options will not work.