...
| hidden | true |
|---|
...
CommCare Messaging Reports provide insights into your SMS activity, helping you track message delivery, usage, and errors. These reports include message logs, history, usage summaries, opt-outs, and scheduled messaging events. The Messaging Dashboard gives an overview of SMS status, while detailed reports help troubleshoot errors and monitor incoming and outgoing messages. You can also export messaging data for further analysis.
| Multiexcerpt include macro | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|
...
The Scheduled Messaging Events report (available from the Reports tab under the Messaging heading) shows all instances of Broadcasts or Conditional Alerts that are scheduled to take place but haven't been processed yet.
For example, if you create a Broadcast to send an SMS tomorrow at 9:00am to one User and one User Group, you will see two entries in this report scheduled at 9:00am tomorrow (one for each recipient you selected in the Recipients section of the Broadcast). After the SMS sends tomorrow, no more entries will be in this report for that Broadcast because all events will have been processed.
Similarly, for Conditional Alerts, you will see entries in this report for events which are scheduled to take place but haven't been processed yet. There will be an entry in this report for each recipient you select in your Conditional Alert, for each case that matches the Conditional Alert's rule criteria.
...