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Due Date: Payment is due on the 30th of the month after service, unless the amount is below $100 and the total balance is under $100, in which case it is postponed until the balance reaches $100. The monthly invoice will show the total balance. For example, for September fees, the invoice is issued on October 1 and due on October 30, if the balance is at least $100.
Late Payments: If unpaid, a reminder email is sent. After 60 days overdue, a warning email precedes a subscription pause, losing project space access. Pending invoices' total balance can be seen on the latest invoice or generated anew in project settings.
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Prepayment Policy - Paying Annually Plans
All Annual Price plans require a 12 month minimum advance payment towards the subscription plan fee (prepayment) commitment within 30 days of sign-up. You can prepay via any of the options listed under Payment Methods.
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