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When will I receive my invoice? When is it due?
Unless prepaid with no additional SMS or user charges, the billing contact will receive a monthly invoice by email on the 1st for charges from the previous month. This includes the base software subscription fee and any SMS or excess user charges. Payment is due on the 30th of the month after service.
You can red more here: https://dimagi.atlassian.net/wiki/spaces/commcarepublic/pages/2143956507/Payment+Methods+Instructions#Confirm-your-Payment-Permissions-&-Notifications
I just reveied my invoice and have additional fees for mobile users and SMS. What’s going on?
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