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Please note that onboarding invoices are not listed in CommCareHQ and payable only by check or wire transfer/ACH instructions provided in all Onboarding invoices.
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Receive Payment Notifications & Invoices
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| name | Billing Notifications |
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In order to ensure that you receive invoices, subscription reminders, and other billing updates, make sure that you are signed up as a “Billing Contact” in CommCare. To change or update the Billing Contacts, please go to Project Settings > Billing information (on the left of the page), and update the information. If no billing contacts are entered, the invoices will by default be sent to the web admin users registered for this project space. To check the web admin users registered, go to Users> Web Users & Roles on www.commcarehq.org. If you have any other questions regarding your invoice, please contact us at accounts@dimagi.com.
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