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hiddentrue
namePausing a Subscription

Monthly Billing:

All monthly subscriptions require a minimum 30 day commitment. You can pause a subscription at any time after the first 30 days by navigating to Project Settings > Current Subscription > Change Plan and selecting the Pause Subscription option.

What happens after your subscription gets paused?

  • You will lose access to your project space, but you will be able to re-subscribe any time in the future.

  • You will no longer be billed. However, based on your payment method you may have an open invoice for the service provided this month.

  • Re-subscribing will restore full access to your project space, including your data, apps, report, and configurations.

Annual Billing:

  • To end pause your subscription, go to Project Settings > Current Subscription and click “Change Plan” > Select “Pause Subscription”.

...

  • You will lose access to your project space, but you will be able to re-subscribe any time in the future.

  • You will no longer be billed. However, based on your payment method you may have an open invoice for the service provided this month.

  • Re-subscribing will restore full access to your project space, including your data, apps, report, and configurations.

Annual Billing:

  • To end pause your subscription, go to Project Settings > Current Subscription and click “Change Plan” > Select “Pause Subscription”.

...