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This page covers what to do when encountering a bug or problem you cannot fix. |
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2. Submitting an Issue via the Support Portal
You can also submit a bug report from our Support Portal:
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From our Support Portal, you are also able to search our public documentation directly:
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From your CommCare application, log in and click on the dropdown menu at the top right of the screen and select “Advanced”
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“Advanced.” From there, choose “Report Problem”:
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Then the Problem.” Then submit a detailed report outlining what is going on, then click “Submit Report”:
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Report.”
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Helpful information to provide when submitting a support ticket
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