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Recipient Type | Description |
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The Case | The case which matches the rule will be a recipient. See Registering a Case Contact. |
The Case's Owner | The owner of the case which matches the rule will be a recipient. If the owner is a user group, then all users in that group will be recipients. If the owner is an Organization, then all users assigned to that Organization will be recipients. |
The Case's Parent Case | The parent of the case which matches the rule will be a recipient. Note: This only works for parent/child relationships and not host/extension or parent/extension. If this is used with host/extension relationships, the SMS or email will not send and the error in the Messaging History Report will display as "Error - No recipient". |
User Specified via Case Property | A commcare user whose username is a case property of the matching case. The case property in which to look up the username is specified in a text box under the recipient choices. The user must be a mobile worker in the same project space. |
Email Specified via Case Property | An email address found in a case property of the matching case. The case property in which to look up the email address is specified in a text box under the recipient choices. This option can only be used for email alerts, not SMS ones. |
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