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Using Multimedia Capture Questions

Image Capture

When you get to a screen with an image capture question you will have the option of either capturing the data in real time (i.e. opening a camera app to take a picture) or choosing a file from you phone (i.e. navigating to a folder on your device to find a specific file).

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If you have selected the incorrect file to upload to the application, you can click the Clear button to clear the current selection. This is a default option for the multimedia question type, as displayed below:

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Audio Capture

CommCare doesn't have the capacity to record audio natively, so in order to capture audio in a CommCare application, users need to install a 3rd party audio-recording app from the Play Store. We recommend RecForge Lite for this because it is known to work well with CommCare.

Downloading Captured Media Files

Accessing individual files

Capture media files are available from the Submit History report on the CommCareHQ Reports tab:

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3. Click on the tab that says "Attachments" and you will see a .jpg file that you can click on and download:

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Downloading Captured Media Files in Bulk

You can also download all of the media files attached with a form from the Form Data Export page on CommCareHQ:

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NOTE: Bulk multimedia exports support only up to 5 GB of data. Please see https://dimagi.atlassian.net/wiki/spaces/commcarepublic/pages/2143956271/Form+Data+Export#Multimedia-Exports for common errors encountered if your file size exceeds 5 GB.

Linking Media Files with Form Exports

For more information please on linking the files and naming conventions see Form Data Export.

Considerations for Using Multimedia Capture

Users should not capture very large files because these may cause form submission to become blocked in areas with poor connectivity. 

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