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Formatted text is supported on Web Apps and CommCare for Android. Formatting is done by using special markup symbols in labels in the form builder. Our formatting is based on a text format standard called Markdown.

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You can make a phone number in display text clickable using the following syntax: "[NUMBER](tel:NUMBER)" (i.e. "[+1-800-888-8888](tel:+1-800-888-8888)")

Other Considerations

  • Formatted label text will only work on CommCare mobile 2.20 or above. Older versions of CommCare will show the text with the markup
  • Old apps will, by default, not use rich formatting until you go in and manually update the label text
  • At the moment we do not support doubly nested lists
  • To turn off Text Formatting for the entire form:
    • Click "Tools" -> "Form Properties"
    • Click the checkbox for "Disable Text Formatting"
  • This feature is not available on hint texts

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